Hi Katrin,
Thank you for the hint but if I remember correctly the files really were
empty. So no message/content at all.
Is there some server side logging that should capture this? If so where
do I find this?
Thanks again
Franz Dietrich
Am 07.07.22 um 22:29 schrieb Katrin Fischer:
Hi Franz,
if you open the file in a text editor instead of the PDF viewer, it
might contain a readable error message.
Hope this helps,
Katrin
On 07.07.22 13:00, Franz Dietrich wrote:
Hey all,
I can't figure out the problem on my own right now.
Problem:
Label creator ->manage->label batches->select one->export(full or
single)->select the options->select PDF
A PDF-Editor opens but no pdf is shown. If I download the pdf it says
corrupt (the file is 0 Bytes)
I can't find any logs on the server mentioning an issue. The only
thing I can find is - which is a 200 Responsecode...:
http://redacted.cloud:80 http://192.168.20.174 - -
[07/Jul/2022:07:15:01 +0000] "GET
/cgi-bin/koha/labels/http://label-create-pdf.pl?batch_id=2&template_id=25&layout_id=24&start_label=1
HTTP/1.1" 200 308
"http://redacted.cloud/cgi-bin/koha/labels/label-print.pl";
"Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Firefox/102.0"
what could be next steps to find the issue?
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