Hi Kyle,

did you solve you error yet?

If not, you could check if you see any error with the developer tools in
your browser. Sometimes bad data can break the patron search and the
error might give a clue.

Hope this helps,

Katrin

On 26.07.22 01:55, Kyle Noakes wrote:
Hi Katrin,

I am able to see all libraries under administration. I did put that in
my original email, but I was not clear in my wording.

On Mon, Jul 25, 2022, 4:29 PM Katrin Fischer
<[email protected]> wrote:

    Hi Kyle,

    did you do the check with the Administration > Libraries table I
    suggested? If the table doesn't show your configured libraries,
    it's pointing to the API not working correctly.

    I can imagine because cardnumber gives only one result, this
    bypasses the API and goes to the account directly.

    Hope this helps,

    Katrin

    On 25.07.22 18:03, Kyle Noakes wrote:
    Thanks for those ideas Evan. I did already find those not up to
    date before posting, yet still deal with the problem.

    I did find that we are able to search for patrons using the card
    number instead of the last name. I thought I was going to be fine
    just rolling back to my old server version and database since I
    am at a school during the summer, but then noticed in the logs
    that my staff have been checking things out using ID so I am
    unable to just go back to that old version as easily as I thought.

    Maybe someone will have an idea of why I can search by card
    number, but not last name.

    Thank you,

    Kyle Noakes
    Manager of Information Systems
    East Grand Rapids Public Schools
    616-974-0157


    On Mon, Jul 11, 2022 at 3:05 PM Evan Stewart
    <[email protected]> wrote:

        Correction to my apt install command in the previous reply.

        To fix, I upgraded "libmojolicious-perl" and "
        libmojolicious-plugin-openapi-perl" upgraded with it.

        I ran:  sudo apt install libmojolicious-perl

        -Evan

        On Sun, Jul 10, 2022 at 9:48 PM Evan Stewart
        <[email protected]>
        wrote:

        > Hi,
        >
        > I found the solution on Raspberry Pi OS (based on Debian
        10). I noticed
        > that after running apt upgrade two packages were held back:
        >
        >    - libmojolicious-perl
        >    - libmojolicious-plugin-openapi-perl
        >
        > I didn't notice them before and probably wouldn't have
        noticed them had I
        > not learned about the REST API and then read a little about
        it in the Koha
        > documentation (thanks Katrin!). Once I saw the REST API
        references the
        > OpenAPI format I figured these packages were the culprit. 
        Also, I
        > confirmed in my About Koha settings page that the Open API
        module was
        > flagged as "not installed" after I upgraded to Koha 22.
        >
        > The solution for me was to install the two packages with
        apt.  Not sure
        > why they were held back using "apt upgrade", but running
        "sudo apt install
        > libmojolicious-plugin-openapi-perl" called in all other
        dependent packages;
        > including the upgrade for libmojolicious-perl and nine
        other new packages.
        >
        > I rebooted my Raspberry Pi, logged into Koha and all is
        good.  The Open
        > API module is listed as "Installed" in the About Koha
        settings page and the
        > patron search and library listing is working.
        >
        > Kyle, hopefully this helps your machine.
        >
        > -Evan Stewart
        >
        >
        >
        > On Fri, Jul 8, 2022 at 12:37 PM Katrin Fischer
        <[email protected]>
        > wrote:
        >
        >> Hi Kyle,
        >>
        >> the API settings in administration are not related to
        Koha's internal
        >> use of the API, so if you are not using the API
        exeternally, you can
        >> turn these off again.
        >>
        >> Did you test if the list of libraries is visible for you in
        >> administration? If the list doesn't show, your problem is
        probably not
        >> the bug Tomas mentioned.
        >>
        >> What does your /etc/apt/sources.list.d/koha.list entry
        look like?
        >>
        >> Hope this helps,
        >>
        >> Katrin
        >>
        >>
        >> On 08.07.22 17:15, Kyle Noakes wrote:
        >> > I am having the same problem as Evan on Debian 10
        (Buster) after the
        >> > upgrade to 22.05.00 that has continued to 22.05.02. I
        did attempt to add
        >> > Tomas's patch to my pagination file manually, but it did
        not work,
        >> > although admittedly I have rarely needed to hand add any
        patch so I
        >> could
        >> > have done something wrong. I was also unable to find any
        errors in the
        >> logs
        >> > that mention long search strings before I tried the
        pagination fix
        >> anyway.
        >> > I am unable to search for any patron string, not just
        long ones. I can't
        >> > even click on a letter in the alphabet to search and
        receive any
        >> results.
        >> >
        >> > I did enable the API in administration. I can also see
        my branches in
        >> > libraries.
        >> >
        >> > Thank you,
        >> >
        >> > Kyle Noakes
        >> > Manager of Information Systems
        >> > East Grand Rapids Public Schools
        >> > 616-974-0157
        >> >
        >> >
        >> > On Wed, Jul 6, 2022 at 1:20 PM Tomas Cohen Arazi
        <[email protected]>
        >> > wrote:
        >> >
        >> >> This is certainly caused by a Koha bug I'm about to
        submit a patch for
        >> [1].
        >> >> The 22.05 release maintainer is AFK this week so he
        cannot release a
        >> new
        >> >> version yet.
        >> >>
        >> >> Best regards.
        >> >>
        >> >> [1]
        https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=31104
        >> >>
        >> >> El mié, 6 jul 2022 a las 13:43, Evan Stewart (<
        >> [email protected]>)
        >> >> escribió:
        >> >>
        >> >>> Hello,
        >> >>>
        >> >>> I recently upgraded my Koka 21 to 22.  Everything
        seemed to be working
        >> >> fine
        >> >>> until I tried searching for patrons.  Using the
        intranet portal to
        >> search
        >> >>> for patrons provides zero results.  I see my patrons
        in the borrowers
        >> >>> table, but the GUI won't display them.  It's like the
        search function
        >> >> sees
        >> >>> no results.
        >> >>>
        >> >>> I upgraded to version 22.05.02, but the same problem
        still occurs.
        >> >>>
        >> >>> I'm using Raspberry Pi OS (Buster).
        >> >>>
        >> >>> I can add a new patron, but even the new patron does
        not show in the
        >> >> search
        >> >>> results.
        >> >>>
        >> >>> Is there a way to refresh the indexer that handles
        patron searching?
        >> Any
        >> >>> other suggestions?
        >> >>>
        >> >>> -Evan Stewart
        >> >>> Africa's Hope, USA
        >> >>> _______________________________________________
        >> >>>
        >> >>> Koha mailing list http://koha-community.org
        >> >>> [email protected]
        >> >>> Unsubscribe:
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        >> >>>
        >> >>
        >> >> --
        >> >> Tomás Cohen Arazi
        >> >> Theke Solutions (http://theke.io)
        >> >> ✆ +54 9351 3513384
        >> >> GPG: B2F3C15F
        >> >> _______________________________________________
        >> >>
        >> >> Koha mailing list http://koha-community.org
        >> >> [email protected]
        >> >> Unsubscribe:
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        >> > [email protected]
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