Hello Jonathan,

Thank you for your message. There is no error message; only the loading spinner 
keeps running.

The issue appears only here: cgi-bin/koha/circ/circulation-home.pl

Here, everything works correctly: cgi-bin/koha/members/members-home.pl


Best regards,
Eugen Bastron

> Am 06.03.2026 um 09:37 schrieb Jonathan Druart 
> <[email protected]>:
> 
> Hello,
> 
> Open the browser's console to catch eventual errors. If the route
> returns a 500 you will have to look at the server's log files.
> 
> Regards,
> Jonathan
> 
> Le ven. 6 mars 2026 à 08:12, LibraryITSolutions
> <[email protected]> a écrit :
>> 
>> Dear Koha Community,
>> 
>> 
>> 
>> we are currently facing an issue in Koha where the patron autocomplete in 
>> the Circulation module appears to hang indefinitely. The loading spinner 
>> keeps running, and no search result is returned.
>> 
>> 
>> 
>> This seems to affect the patron lookup field on the circulation home page. 
>> We are currently checking whether it may be related to recent version 
>> changes or to our local configuration, but we would appreciate your guidance 
>> in case this issue is already known or if there are recommended 
>> troubleshooting steps.
>> 
>> 
>> 
>> Any hints on where to look first would be greatly appreciated.
>> 
>> Koha: 25.05.08
>> 
>> Best regards,
>> 
>> Eugen Bastron
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>> 
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