Tracy,
I am going to do my best to *not* take this opportunity to plug the
business (www.m5hosting.com) :o)
I believe we owe our recent rapid growth, at least in part to the following:
1) For searches which describe what we sell, we are above the fold on
the first page of results. Especially in Google, but Yahoo and MSN Search too.
2) We have found a niche. There are only a few other dedicated server
hosts that will host all of the OSes we will, and we will configure
it however you want. Usually this means if you have any special
partitioning requirements, we will do it the way you want. But, just
yesterday, a new customer wanted to use ReiserFS on his new Debian
system instead of ext3. No problem, we set that up for him. For
comparison, there are not that many places that will even offer
Debian as an option, and we seem to be more appealing than the others.
3) We may also be a few bucks cheaper than some of the other options,
but there are a few that are cheaper than us. We are also getting a
good referral business from our existing customers, and a few
customers are adding additional servers.
These are the reasons that affect the business before the sale. Of
course, I can also make some pretty darn good claims about our
customer retention, and the reasons for that (service, quality of
network, delivering more than expected), but I think your question
was more about new sales and growth. There is no doubt in my mind
that the very low churn rate of our customers is as important as the
rate of new sales.
Mike
At 11:41 PM 12/23/2005, you wrote:
> Gus,
> Our dedicated server business has been picking up wildly over the last
> few
> months.
Why would that be?
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