On 10/1/06, Robert Donovan <[EMAIL PROTECTED]> wrote:

3) As healthcare costs continue to rise, insurers are forced to become
gatekeepers to keep the cost of any one area of insured health benefits from
swamping the others. This causes onerous oversite of doctors and slower
payments of claims in portions as each cost is approved, which doctors
respond to by increasing prices to get bigger portions paid to them. This
additional bureaucracy require the hiring of additional clerical workers to
make sure the payments are approved the cost of which is passed on in the
form of higher healthcare prices to insurers, and insurance premiums to
employers.

This is one that I've really been witness to.  I've been on both sides
of the claim form: on the insurance company side taking the claim form
and on the provider side submitting it.

The provider side tends to be the less bureaucratic (at least it is at
the places I've been, and the reason may be simple economics;
providers are smaller organizations).  The provider hires a couple
three hot shot coders (medical coders...) who look at exactly what
procedures were performed on the patient, why, and what the results
were, and then assigns codes accordingly.  The coder tries to assign
the most profitable codes, obviously, and there is often room for
leeway.  Codes that the insurance companies notoriously get sticky
about are avoided if possible.  And the doctor is playing his part,
too.  The doctor is fluent in the codes for his profession and will
tailor his actions to steer towards the more profitable areas.  To
send the coder a signal, in a way.  The provider must play to the
insurance company's game: hitting the high paying codes, combining
codes where possible, reclassifying incidental findings as central to
the procedure after the fact, etc.  There's a lot of strategy.

On the insurance company side, the claims get submitted and there is a
claims processor that reviews each one and nitpicks where he/she can,
and passes on the ones that are standard.  Did they pay the co-pay?
Was it the standard co-pay or the higher one for special procedures?
Is this a covered procedure in the first place?  Was it necessary?
Home plan or out of network?  Pre-authorization?  Timely filing?  And
on and on.

On both sides it makes sense that they're trying to maximize income.
No income, no company, no health care.  But you know...  My auto
insurance isn't that complicated.  It's pretty clear what my auto
insurance policy covers and what it doesn't, and it's usually pretty
clear whether any given incident falls under the covered category.
Why can't health insurance be like that?

This is why companies are now spending money to prevent illness
to keep insurance costs down that were run up in the first place by the very
system they're trying to prevent the over use of. What this all amounts to
is the creation of a massive incentive for employers, doctors, and insurers
to underserve, deliver less service, to the customer rather than to deliver
more.

This rings of truth.

The biggest problem I see with nationalizing healthcare is that instead
of a system of doctors hospitals and patients competing for insurance money,
you wind up with a system of doctors, hospitals, insurance companies, and
patients competing for tax money. If that happens, take all the problems
above and consider how much worse they would be if they were
institutionalized into the federal government.

I'd certainly rather argue with an insurance company about what I'm
owed than with the government.  Government always seems to get the
last word, regardless of who's right in the end.

I'm not knowledgable enough to comment on your other points.  Your
theory sounds great on the surface, and we certainly need some kind of
massive reform.

Robert Donovan.

Pleased to meet you.

-todd


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