On 10/23/07, John Oliver <[EMAIL PROTECTED]> wrote: > How someone types isn't material to how they do their job. You're free > to hire who you want, but demanding that someone "touch type" is just a > prejudice
You need to add a qualifier there. How someone types isn't *always* material to how they do their job. Sometimes it is. For example, I am not a developer. I am on help desk, answering phones. My job is twofold: 1) talk people through fixing their problem and 2) documenting it. I can't document a call if it takes me long enough to describe what happened that another call comes in before I'm done. There are varying levels of typing proficiency here, and the quality of documentation among those who don't touch type is significantly lower. In an attempt to speed up their process they leave out details, they abbreviate in ways that don't turn out to be so obvious in retrospect, and they just plain don't log some calls. When we're fixing the same problem two weeks later, that earlier call is just wasted. -todd -- KPLUG-List@kernel-panic.org http://www.kernel-panic.org/cgi-bin/mailman/listinfo/kplug-list
