** Reply to message from Michael J McCafferty <[EMAIL PROTECTED]> on Fri, 09 May 2008 19:52:34 -0700
don't know about "helpdesk" but for a issue tracking/ticketing system, Trac is used often and by some large-ish companies/organizations. One example: http://tycoon.hpl.hp.com/ dozens and dozens listed here: http://trac.edgewall.org/wiki/TracUsers I've set it up and messed with it but have not really used it. Doug -- KPLUG-List@kernel-panic.org http://www.kernel-panic.org/cgi-bin/mailman/listinfo/kplug-list
