> PayPal might refund your money because they are nice.  The credit card
> companies do it because of law.  Niceness can change.  The credit card
> companies are usually nice, since the law only requires them to refund
> money over $50.

Personally, philosophically at least, I'd rather deal with a company that
was nice because they had a reputation to uphold, not because the law
forced them to. Practically speaking I'm probably an idiot.

> Not necessarily.  Visa "check cards" do not have most of the consumer
> protection.  The guarantees are not because of someone's good name but
> because of laws specifically around credit.

Not all cash cards are considered credit, though. I worked for a company
that provided cash cards (reloadable debit cards) and since they were not
a bank they didn't have to follow the same laws. However, being a money
making enterprise, they were more inclined to listen to complaints and be
more consumer-friendly because they couldn't use the law as an excuse to
be jerks (or not be jerks, for that matter) to their customers. In that
case the company took BBB complaints, etc. very seriously because their
name/reputation is all they had, and all they could technically offer to
consumers.

They followed standards for data security/rentention, guarantees, refunds,
etc. on a volunteer basis, and that was good enough for hundreds of
thousands of customers. And in the case of PayPal that's good enough for
me. I wouldn't trust my cash to Joe's Debit Card service but I would (and
do) to PayPal.

So anyway, if you don't have credit cards, PayPal works just as well and
for the 11 bucks we were originally talking about here, I'd feel good
about using it. :)


-Matt


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