That makes sense but a recording stating such when one calls would be good. I had sort of the same issue with a gun I sent in that had me really concerned. Patience goes a long way but customer service stating a particular reason for delays even on a recording does too. On Aug 10, 2016 2:01 PM, "Jeff Scott via KRnet" <krnet at list.krnet.org> wrote:
> > While I know you want to receive this stuff right away, keep in mind you > are dealing with a small business that is a one man show, and that you > ordered just as they were ramping up for Oshkosh, then had to travel from > California to Oshkosh (likely in a camper), then was at Oshkosh for at > least a week, then is traveling back home again and trying to pick up the > pieces. Maybe... Just maybe, he is throwing in a few days of vacation on > the way home from Oshkosh to try to get his head back on straight after the > rush of orders taken at Oshkosh. It's not a huge surprise to me that he > hasn't replied to an email, nor is it a surprise that nothing was shipped > in the last 3 weeks. Jim Weir also writes a monthly column for "Kitplanes" > and probably needs to get another column out the door to meet the oshkosh > show report deadline, so I don't think he has flown the coop. But I do > think he is a really busy man and you have caught him at the peak of his > busiest time of year. > > I would guess he should be back home again this week and doing business > again. This is a one man show business that has been around for a long > time and is well known in the pilot community. A little patience will > probably go a long ways. > > -Jeff Scott > Los Alamos, NM > > > > HI I am having trouble with buying a kit from rst engineering > > paid 3 weeks ago > > sent 2 emails about when it is to arrive > > never answered my emails > > paid with paypal so did a paypal item purchased not received > > still did not get any email from them > > they are in californa as I am > > paypal said they sent an email asking about this but i have not received > > the item nor have i every received any email > > makes me kinda wonder why not at least an email > > tom laudato > > > _______________________________________________ > Search the KRnet Archives at http://tugantek.com/archmailv2-kr/search. > To UNsubscribe from KRnet, send a message to KRnet-leave at list.krnet.org > please see other KRnet info at http://www.krnet.org/info.html > see http://list.krnet.org/mailman/listinfo/krnet_list.krnet.org to change > options >
