Any one experience delivery problems with Aircraft Spruce? I ordered 1
gallon of T-88, and they sent the T-88 and 125 ft of spruce capstrip, some 600
dollars worth!!!! They said the special instructions requested 125 ft of spruce
so they sent it as well as the glue, didn't know you could place an order
through special instructions!!! The quote number included in the special
instructions had expired 1 month previously, and the order which the special
instruction referred to being already shipped and received!!!!
Somehow or other the special instructions for the previous order has gotten
into the order for the glue, I certainly didn't put it there,or any idea how I
could access that information to get it to put there.
I told AS they must have software faults or there error trapping is not up
to scratch, but they deny their is anything wrong with their software or what
they have delivered.
There order notification stated 1 gallon of T-88 and nothing else.
Their shipping notification states 1 gallon of T-88 and 125 ft of spruce
capstrip! I alerted them to the descrepancy asap, but they don't want to know
anything about it. Have not heard from them since.
Chris Johnston
Richmond Australia
