As a stop-gap you could toll restrict the VM ports.  

David Pelton
Perfect Phones


----- Original Message ----- 
From: "Aimee B. Villarosa" <[EMAIL PROTECTED]>
To: "'Charles P.'" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Wednesday, October 23, 2002 4:23 PM
Subject: RE: KX-T: somebody is accessing his voicemail using our line


> I can't access sys ad box 999 w/ my password. I'm trying to setup
> minicom to access our voicemail but I don't know how to make it online. 
> 
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:kxt-admin@;kxthelp.com] On Behalf Of
> Charles P.
> Sent: Thursday, October 24, 2002 4:01 AM
> To: [EMAIL PROTECTED]
> Subject: Re: KX-T: somebody is accessing his voicemail using our line
> 
> Aimee,
> 
> You should check this out immediately.
> Make sure you still have access to the system administrator box (999)
> and
> the message manager box (998) and change the passwords right away (or
> SET
> the passwords if you didn't have any).
> 
> Then there are more steps to take.
> Are you familiar with PC terminal access to the voicemail?
> 
> You need to check if there are any extra unauthorized mailboxes on the
> system.
> System reports will tell you all the mailboxes. Look at the whole list,
> there can be boxes with almost any 3 digit number.
> In the reports you can also look at mailbox usage, and you can look at
> "account information" or whatever it's called. That will show if any
> mailboxes have been dialing out on their own.
> 
> It is a good idea to turn on the text logging for the terminal program
> that
> you use to access the voicemail, that way you will have a record of what
> you
> find so you can print it out later if necessary.
> 
> Good luck,
> Charles
> 
> 
> 
> ----- Original Message -----
> From: "Aimee B. Villarosa" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Wednesday, October 23, 2002 2:26 PM
> Subject: KX-T: somebody is accessing his voicemail using our line
> 
> 
> > Hi! Somebody is using of one our lines and I could hear him accessing
> > his voicemail through our system. There were times I could hear two
> > people talking on that line. Today I just barged into 2 people leaving
> > voicemails for I don't know who. Are we being hacked? I don't know why
> > this happened. Is there anyone who can help me?
> >
> > Thanks,
> > Aimee
> >
> >
> > _________________________________________________________________
> > KX-T Mailing list --- http://kxthelp.com/
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> >
> >
> 
> 
> 
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> 
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