In a message dated 5/27/2003 6:14:36 PM Eastern Daylight Time, [EMAIL PROTECTED] writes:
> We wil l be installing our first one next week..KX-A296 > call centre Software...you also have to use a 7425 phone > which cannot be used by the customer it has to be assigned > to the ACD ...so when you are pricing the system remember > to take this into account... What do you use this 7425 for? ours is with a 1232 with the > DISA card for OGM ... I thought the DISA card was not needed as the prompts should be recorded as wavs on the ACD? you also cannot call forward to Voice > Mail any phones that are logged into > the ACD..this only > means that if a call goes to one of those extensions from > the auto attendant they will have to be set up as alternate > extensions so that you can use the alternate transfer FXA > as the ACD groups have to have FXD for their transfer > sequence.... Have you received any training from Panasonic on this or are you just winging it? > List price for the software in Canada is $1100 canadian you > then have to have a dedicated PC with a parallel port > assigned for the dongle....and a serial port to connect to > the TD1232 ...Te ACD has the capacity for 16 agents and 16 > groups maximum to be logged in to the 816/1232 with a > maximum of 128 agent registration and 1 supervisor.Hope it > works as good as they say have talked to a few dealers in > Sounds very inexpensive compared to others out there. Please keep us posted on how it goes. Tim multipart/alternative text/plain (text body -- kept) text/html _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
