Hi All, I got this message from a friend (VM engineer guy) who is attempting to integrate his PC based VM with a Dual Cab D1232 R4. Any suggestions? It looks like he's trying to do blind transfers. My initial suggestion would for the VM to do supervised transfers, but if anyone knows how to send "follow-on" ID digits to a VM port after ringing several phones, that would be preferred.
>what I want to do is be able to have a few lines ring (DIL) on a >number of phones (progressively adding phones, 0, 1 3 rings etc...) >but if nobody answers the phone after X number of rings (intercept >timer) then I want it to go to a "daytime appropriate" VM greeting >for a specific department. I want to do this for both day and night >modes, but with a different intercept destination that results in a >different, day/night appropriate vm greeting. > >Problem is, if I designate the pilot extension number of my "A" auto >attendant extension group as the intercept destination, the AA >system gets the call, but with no forwarding digits. This won't >work because I need the call to go to a specific mailbox, not just >the default main greeting for the AA system. > >I tried dedicating a couple of analog extension ports that were (call >FWD all calls) to the AA pilot number. This works great if you just >call the extension number, or if you DIL the entire line day or night >to the forwarded extension: ie. it arrives at the AA system with the >extension number digits of the forwarded extension port. If I use >these forwarded extensions as my "intercept" destinations, >however, the call does get to the AA system, but arrives with the >extension number (digits) of the primary receptionist extension >port. Why?? > >Tried a variety of different tricks to find a solution, but haven't so >far. Any ideas? > >In general, I need to be able to have a call ring on several phones >simultaneously, then pull the call back to a specific mailbox >greeting if the call is not answered after X rings. Seems like it >should be possible one way or another on the KXTD. -Joe -- Joe Childs Austin Telecom (775) 888-9292 Voice (775) 888-9293 Fax _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
