I should add that in our SMDR logs these incoming calls are logged as being answered on line #6. Occasionally someone will pick up line #4 during that first one or two rings, but the SMDR logs show the duration of those incoming calls as never more than 2 or 3 seconds, so they can't be answerd using line #4.
----- Original Message ----- From: "Jim McAtee" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, June 25, 2004 9:19 PM Subject: KX-T: Problem #2 > One down and one to go... > > When a call comes in on line #4 (of our 6 line hunt group), we see line #6 > almost immediately light up (perhaps 1/2 second later). For about two > rings both lines remain lit and then the light on line #4 goes out and the > call can be answered on line #6. If someone picks up line #4 while it's > still lit and ringing, they get a dead line. > > When I test the problem by dialing the number for line #4 I hear no clicks > or noises or changes in ring volume to suggest that anything is being > switched over. From the caller's perspective it's perfectly seemless. > > I just got off the phone with McCleod to verify how our hunting is set up > and they tell me it's simply 1->2->3->4->5->6, yet if I busy out line #4 > and dial the number, line #6 rings. If I busy out line #5 and dial the > number for line #5 it rolls over to line #6 as expected. _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
