Do have any experience with the Panasonic software, or do you just use a phone with a display?
Thanks,
John
sounds like the incomplete handling is set to go to external paging. I use that for supervisors extensions in warehouse and manufacturing areas. It has to do with the Voicemail handling the call. (supervised) It will not happen with a manually transferred call unless the ext has his station call forwarding set to VMail...... Look in the mailbox of that station... Then again? I may be wrong? You did say you are using Programaggravator" for programming & anything may be possible!
Jim Marks Denville Wiring Systems Panasonic Phones & Voicemail N.J. 973-627-7088
----- Original Message ----- From: "John Francini" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, October 08, 2004 9:38 AM
Subject: KX-T: "Back door" calls are paged rather than ring through on one extension...
We've got a weird problem.
We have a pair of CO lines set up as a "back door" -- they always go to the Auto-Attendant rather than to the receptionist.
When someone calls the back door, and rings for one specific extension, the phone system pages people with a somewhat unintelligible message about "on call for" or something like that, rather than simply ringing the desired extension.
Other extensions work fine.
That extension's voice-mail mailbox is full, but that shouldn't stop a call from going through to that extension up front, should it?
I can't see anything in the Programmator settings for the extension that would make it look significantly different from any other extension.
Any thoughts out there????
Thanks,
John Francini _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
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