Hi Dan Do the phones actually ring before the voicemail answers? Or is it that the caller hears a couple of rings before it is answered?
If the main number is always answered by the auto attendant, then (theoretically) there shouldn't be any rings. In the DID settings I think you just have to point all the numbers to 165 (prog code 137/138). As was mentioned, the vm could have had a delay set, that normally is never used though. Charles > DISA stands for Direct Inward Station Assignment??? > Not quite, Direct Inward System Access ----- Original Message ----- From: "Dan O'Neill" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Monday, July 25, 2005 3:36 PM Subject: KX-T: How to reduce rings prior to AA transfer >I want to reduce the number of rings from two (2) to zero (0) when an > outside call to our main number is received. Our main number is always > answered by the auto attendant. The main number is a DID from one of > the eight (8) voice channels brought in via the voice T1. > > System information: > KX-TD1232-7 with KX-TD187 T1 card > KX-TVS120 > > Some things I believe I understand already: > > - DIL settings don't have much to do with T1 voice channels > - DISA timer settings may be the key > 213 DISA Delayed Answer Time current setting is 1 > 218 DISA AA Wait Time current setting is 1 > > DISA stands for Direct Inward Station Assignment??? > > I'm also interested in hiring a consultant to help reprogram some other > settings on the above hardware configuration. > > Specifically, I want to pay someone to provide programming instructions > to modify call handling for customer service, Queue's, etc... Please > contact me at [EMAIL PROTECTED] if you're interested. I programmed the > system myself 18 months ago, but have forgotten a great deal as I don't > do it every day. Consulting support via telephone is fine by me. > > Thank you, > > dano > > > > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
