John
Someone else turned on the message waiting light. Press Intercom and the 
message button. The display should indicate the extension that left the 
message. If they lift the handset while you are calling the light will 
go out. If not, press intercom and dial 700 plus the extension number 
that was on the display. You will hear a beep tone and the light will go 
out. That should get er done. I think the mw cancel code is the same for 
kxtd and kxta. If not find out what the mw cancel code is for your 
system and follow the yellow brick road.

John Alexander wrote:

>Hi - I have KX-T7731 phones  on a  KX-TA624/TVS50 voicemail system.  
>One of our phones has the red message waiting lamp lit constantly -  
>its just stuck on, there are no waiting messages, so checking  
>messages does not help. There are also no messages saved. Does  
>anybody have an idea of what os going on here or how it may be fixed?
>
>- John
>
>
>John Alexander
>LiveProcess
>Voice:    (973) 822-1123 ext.181
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>Mail:      25 Green Village Road, Madison, NJ 07940
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