one tvs port set to ans 1 ring, other port set to ans on 2 rings? or 
callerid wait set? (but i think that setting applies to all ports).

-larry / dallas


Donald R. Resor wrote:

>This one I discovered tonight which is baffling me.  TVS200 upgraded 
>to TVS225.  Attached to a KX-TA824.  Port 1 transfer with via auto 
>attendant to an extension rings 5 times and the VPS intercepts, which 
>is perfect.  Port 2 on the other hand, rings in excess of 7 times 
>before the VPS intercepts.  One other odd thing, when the call is 
>initially transferred on an incoming call to port to any extension 
>you hear the dual ring.  After the first dual ring, it seems to 
>relinquish management and the ring changes to a steady a single 
>ring.  A call transferred via the auto attendant to port 1 does not 
>do this, every ring is a dual ring and after the 5 rings the VPS 
>intercepts as it should.  I have double checked and triple checked 
>the Call Transfer time out settings for all of the extensions and 
>they are set to 20 seconds.  Extension transfer sequence in the 
>dialing parameters menu is FTXA.  The extension transfer sequence in 
>the individual mailbox settings are set to System so that there is no 
>clash in the Dialing Parameters settings.
>
>This is getting a bit frustrating, what have I missed?
>
>Donald R. Resor
>Los Angeles
>
>
>
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