We have had several 824's with problems on the CO lines.  Mostly incoming
ringing would not work.  Moved to another CO port and all was fine.  Sent
back to Pana for repair. 
 

Michael Karaman 
The Phone Network, Inc. 

 


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
David Jeter
Sent: Wednesday, May 02, 2007 9:07 AM
To: [email protected]
Subject: KX-T: KX-TA824 not completing outbound calls

Here's a headscratcher. Client complained of outbound calls not completing.
Unsure of any particular event that caused onset of problem. We went out and
started at d-marc. Clean calls from d-marc with no problem whatsoever.
Moving into residence (one CO, seven extensions, caller ID, no VM) we did
several calling tests and discovered strange behavior. Every call coming in
rang with no hesitation and was answered successfully. Varying the timing of
the button presses did produce some completed calls. EVERY redial call was
completed, with no exceptions. This led us to believe that there was either
a DTMF timing issue with the system or that the DTMF controller was corrupt.
A power-cycle did not produce any changes in behavior. Any ideas? We have a
624 temporarily installed and working perfectly.

David Jeter
BAT Home Theater & Media Design


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