Erling/Mark Thanks for the reply
Erling: 1. Setting the GDM to a different mailbox extension number doesn't seem to have any affect 2. you cant set the GDM to forward at all (unless you know different) Mark: I take your point about a group mailbox but how it still sends it to the GDM I had this working until recently Regards Jody On 06/11/2007 16:17, "Erling Lassesen" <[EMAIL PROTECTED]> wrote: > There are two things we have done in the past: > 1. Set the GDM to a different mailbox extension, say 101, or > 2. Move all received messages in the GDM to MB 101 after 5 minutes. > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of > Jody C > Sent: Tuesday, November 06, 2007 7:42 AM > To: [email protected] > Subject: KX-T: Message managers mailbox > > Hi > > I have a KXTD 1232 (UK version) with three Basic Rate ISDN and about 30 > extensions with a VP(s) 50 voice mail working for the last three or four > years without any hitches > > All incoming calls are greeted in the normal way by the VP 50 through custom > greeting 1, if a caller dials 0 the VP 50 rings two phones that are in a > hunting group and both ring together. The operator parameters in the VP50 > are set to the hunting group ext number. > > If the operator doesn¹t answer the VP 50 answers and gives the option of > leaving a message or trying the extension again. If the caller decides to > leave a message then it goes to the GDM rather than the first ext port > mailbox. This causes a problem as the operator does not get a message > indication on her phone. This has not always been the way. Until recently > the message would go through to the lowest port mailbox, which is the main > receptionists phone and then she would get a message light on her phone. I > don¹t remember changing anything either on the system or the VP50 but > something obviously has changed. I seem to remember one of the 990 codes was > associated with this but cant find my notes on this. > > I thought that the auto forward option would be the way to go but you cant > set the auto-forward for the GDM. > > I hope I explained this properly > > Any help would be much appreciated > > I know there is a simple solution to this > > Cheers > > Jody > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
