Customer is having cross talk in all weather between their three phone lines.
This were originally three Verizon lines and there were no problems. Without
saying anything to me, the customer switched to VoIP with Cablevision.
Cablevision claims there can not be crosstalk on VoIP lines. They claim the
problem is within the building [a small two story office building with one
tenant.] Last week cablevision ran new Cat5e from their modem to the 624 KSU.
Each pair of the Cat5e was individually crimped and plugged directly into the
CO port. There are no cutdown blocks ... a continuous run. The customer claims
the problem still exists.
Has anyone seen this type of problem coming from within the KSU?
Anyone have any ideas?
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Bob Bruskin
President
Halstead Electronics Ltd.
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