At 09:53 AM 9/19/2008, Bob wrote: >Problem revisited with new findings. Customer had no problems with >Copper using the Flash for conferencing. Switched to Cablevision >VoIP about a year ago. Flash worked for quite a few months on all >four lines. Flash then got intermittent and now only works on Line 1. > >Spent two visits with Cablevision senior tech. At first visit was >not able to get flash to work even from a SLT plugged into the back >of the modem on Lines 2,3,4, only on Line 1. Second visit with >Cablevision, they swapped out the four line modem and now ALL lines >work from a SLT. However, only Line 1 works from a PT. I then >swapped each one, one at a time, into CO1 port and it worked. I now >am convinced we have a problem in the building after the Cablevision modem. > >My question ... could it be a KSU problem that only one of the four >ports handles the FLASH feature correctly ... or could I be dealing >with a wire problem between the Cable modem on the second floor and >the KSU in the basement. Each CO line comes down on a separate >CAT5e cable dedicated to that one line. All four Cat5e cables >traverse the same route from second floor to basement. > >Any suggestions ... or should I tell the customer that he needs a >new KSU. [The 624 was installed 6/25/2001]. It is a little over >seven years old.
The obvious is that you swap lines to get the cable out of the equation. Next, a digit analyzer will tell you what the length of the flash time is in all trunks and you can compare that reading to an SLT. I have a pair of spare Ziad's on the shelf that I might be persuaded to part with for about $80 each if you don't own one. Carl >. _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
