Here in is the issue, the 824 does NOT have any kind of phantom and is lacking in it's group functions.
I believe you can have an extension group, but it does not ring as a group. It will hunt. I have a carpet store with this problem. They wanted all the sales extensions to ring together when someone presses "1 for sales" in the auto attendant. We tried using a hunt group but that didn't work. They ended up delaying the auto attendant and letting the incoming calls ring. The cheapest alternative if they really need ring groups is to replace the TA824 with an old TD816 or TD1232. Then you will be all set up to use the same phones... but if they need caller id you'll have to find a card for that too. Or get them to go with the TAW848. Charles Charles Patterson [email protected] Patterson Communications, Inc. Tarrytown, NY On Fri, May 1, 2009 at 3:06 PM, Bill Wiggins <[email protected]> wrote: > > I guess what I'm asking are there ringing groups in a 824 > > > From: [email protected] > > To: [email protected] > > Date: Fri, 1 May 2009 12:59:10 -0400 > > Subject: KX-T: 824 with tvs50 with guest mailbox and phantom mailbox > > > > > > hello gang > > > > > > I'm trying to figure out the best way to solve a problem. > > My client has a kxta824 with a tvs not a tva 50. They want to have a > phantom extension I guess it would be a group extension ring on several desk > after going through the tvs auto attendant ie sales dept. If no one answers > they want to put it into a mailbox...What;s the best way to do this > > thanks in advance > > _________________________________________________________________ > > KX-T Mailing list --- http://kxthelp.com/ > > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
