The KX-T824 IS current product along with the KX-T848. It replaced
the KX-T624 a few years ago.
At 09:12 AM 10/25/2010, Marc Halberg wrote:
I had a problem with the local cable company upgrading their network and
making older cable modems obsolete. I don't know the technical reason, but
I had to purchase a new cable modem at my expense (and time). Two weeks
later a cable modem arrived unannounced from the cable company as a
"courtesy"!
This might be a case where the 824 is just old technology and will not work
properly with their new network.
Is the 824 still in production? Have you contacted Panasonic Business
Communications Systems for technical support (although they may refer you to
a local dealer).
The SLT phones that do work may be newer models.
Thanks,
Marc Halberg
The Phone Man
www.ephoneman.com
800-878-PHON
"Specializing in Panasonic Communication System Solutions since 1981"
Bob wrote:
> Two Customers with KX-TA824 phone systems. Four months ago, both systems
[Greenwich, CT and White Plains, NY] responded to a waiting voice mail
message with both the Stutter prior to dialtone AND to the Message light lit
and the flashing Line light.
>
> Now, the Greenwich system does not respond to any voice mail with any
indication. A SL phone plugged into the Cable Modem responds with an audible
stutter and a visual display. A small Panasonic portable base parallel to
the 824 responds with both audible and visual. The modem is within a few
feet of the KSU so there is not a line loss issue.
>
> The White Plains, system, now ONLY gives the visual [light blinks] but no
audible stutter.
>
> A voltage reading at the cable modem shows the white plains system with
two more volts DC when OFF HOOK than the Greenwich system. On Hook, the
voltage is the same. Also, with only the SL phone connected to each system
and a voltmeter, the voltage at stutter is 2 volts higher in White Plains
than Greenwich. Cablevision claims that if the stutter is at the cable
modem, they have no further responsibility. I claim they have lowered the
output voltage of the modems.
>
> I have defaulted both systems and re loaded the programs. No change.
>
> Any thoughts?
>
> Bob Bruskin
> Halstead Electronics Ltd.
>
> Cell: 914-403-1537
> Phone: 914-698-4799 Ext. 118
> Fax: 914-698-7728
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