That's easy ! (Question: Why is my CID info retained sporadically)
CID information is presented to all display phones that are programmed to
RING, either thru DIL 1:1 or DIL 1:N.
The information is retained by the LOWEST ringing jack that the call has
gone un-answered on. If another jack, (extension), or Voice Mail has
answered that call, the CID info will not be retained on the lowest ringing
jack.
IRNA (1232 and 816 Digital) may route/intercept to Voice Mail.... I
haven't observed how the CID data retention is affected by IRNA calls to VM.
If you want to do some testing.... disconnect the TAM's (telephone
answering machines) and Voice Mail.... and then call the CO lines. I'll
bet you'll find the data is retained at the lowest ringing extension
consistently.... once the call record buffer is full (maybe 15 calls ?)
then I think it's oldest one get's tossed out, newest is retained....
Might be slight variances for different processors.
Play around with it.... check it out.
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Larry
Frame
Sent: Thursday, July 26, 2001 7:19 PM
To: [EMAIL PROTECTED]
Cc: Tim Edwards
Subject: Re: KX-T: CallerID on a KX-TA624
Me too. I have a 624 and can't figure out how to address the same problems
OR how to direct the CID info/feature to specific phones.
I also recently bought a KX-TVS50 and THOUGHT I was fluent enough in my
system to install and set up the system. Now I need help. Any users in the
Seattle area looking for a little consulting on the side? Any vendors
willing to take on a small job?
>
> FWIW, I see exactly the same behaviour with a kxtd1232-3 and a tvs-100.
> On my 7436 phone I would guess that it records the info about 10% of the
> time. I have never been able to figure it out.
>
> tim
>
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Todd
> Warnock
> Sent: Tuesday, July 24, 2001 10:59 AM
> To: [EMAIL PROTECTED]
> Subject: KX-T: CallerID on a KX-TA624
>
>
> I've got a KX-TA624 system installed with a caller-id card and several
> display phones. The callerID displays on the phones, but it randomly (and
> rarely) will save the information on the phones (2 7030s and a 7130.)
I've
> setup the CallerID selection and CallerID display buttons on each phone,
and
> they *sometimes* will record the information (and light the light), but
not
> always (again, not MOST of the time.)
>
> Any suggestions ? The information is getting to the phone, because I can
> see the number on the display (which I assumes rules out answering the
phone
> too quickly.)
>
> If it matters, I've got a TVS50 on the system as well...
>
> Thanks !
>
> Todd
>
>
>
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