Fortunately the greeting is not a problem as this is a small hospitality install and the same greeting is used 24/7
On Sun, 11 Nov 2001 20:15:02 -0500 "Bob Guindon" <[EMAIL PROTECTED]> writes: > In the KX-TVS50, the custom service prompt is not the first greeting > that is > played. First, Good Morning/Afternoon/Evening is played, depending > on time > of day. Next, System prompt 819 is played (default: Welcome to the > voice > processing system). While you can change prompt 819 to take the > place of a > company greeting, you do not have multiple company greetings. > Further, if > you turn off these prompts, there is a noticeable delay before the > custom > service greeting will play. My point is that the KX-TVS50 greetings > are not > as flexible as the KX-TVS75 that you currently have (or had). > > Frequently, we configure a customer's voice mail system to play > different > company greetings for day, night, and various holidays, followed by > a custom > service menu that is the same for all of these conditions. This > cannot be > accomplished using a KX-TVS50. Also, remember that a custom service > menu > can be played to the caller more than once, depending on the logic > of the > menu structure. A company greeting plays only once at the beginning > of the > call. Having the company greeting as part of the custom service > menu means > that a caller may hear 'Thank you for calling ABC company - our > business > hours are ... ' more than once in the same phone call. > > Bob Guindon > I was under the impression that while there is no "company > greeting", > you can do the same thing using the custom feature to place a > greeting > before opening. Isn't that so? > > Larry > -- > [EMAIL PROTECTED] > > On Sun, 11 Nov 2001 10:21:58 -0500, Bob Guindon wrote (with > possible > editing): > > >The KX-TVS50 does have a serial port, but it is a 9-pin male > connector > >unlike the KX-TVS75's 25-pin female connector. I don't know of any > issues > >specific to the KX-T123211. In general, however, the KX-TVS50 does > not > >offer the VT100 programming option, so terminal programming must use > the > >clunky ASCII mode. Also, there are no company greetings in the > KX-TVS50, > so > >you will want to use the 'Good AM/PM/Evening' greetings along with > stock > >'Welcome to the voice processing system' greeting, which you can > replace > >with your own recording. The KX-TVS50 does offer a number of > Caller ID > >enhancements, but these will be of no use to you with the > KX-T123211, which > >does not support Caller ID. > > > > > > ********************************************************* > * To unsubscribe, e-mail [EMAIL PROTECTED] * > * The KXT-Digest Home Page: http://kxthelp.com/ * > ********************************************************* > All that is necessary for EVIL to triumph is for good people to do NOTHING! -Edmund Burke- Chris Snyder KD4 OGD Cosby, Tn. [EMAIL PROTECTED] Stop the madness...vote LIBERTARIAN ________________________________________________________________ GET INTERNET ACCESS FROM JUNO! Juno offers FREE or PREMIUM Internet access for less! Join Juno today! For your FREE software, visit: http://dl.www.juno.com/get/web/. ********************************************************* * To unsubscribe, e-mail [EMAIL PROTECTED] * * The KXT-Digest Home Page: http://kxthelp.com/ * *********************************************************
