Hi Sophie,
06/08/2012 10:53, sgrìobh Sophie Gautier:
How many of your community have tested the RCs of this last version.
I'm barely getting enough sleep at the moment so probably no-one - there
aren't enough tech-savy users in my community who would know the
difference between the release and the RC, let alone use them. We
actually run install sessions because most people are unsure about how
to install it to begin with (which is, by the way, a general problem,
not a specific LO issue).
And before you chide me for not trying the RC - I did a lot of testing
before our first release and during the first few version following
that. I then got lax because I somehow assumed that people wouldn't
break something critical that already worked and then release it. I run
over two dozen localization projects for my locale, I'm sorry but that
means I have to make some concessions to my need for sleep ;)
Rejecting the fault and criticizing others won't help to respect our
release plan which is as important for the companies providing tested
and certified versions of our software as bug free versions.
Since when did the release plan become so important that it can't be
nudged when needed? It's a plan, not the holy grail.
Again, I ask that question: what would be your solution to improve the
QA situation in the frame of our development process ?
To have a bigger team and I'm working on that but until that happens, I
can't do much except to start using the RCs in future rather than the
releases because having a larger team will mean having to pay them.
Which of course makes providing support tricky, if I'm looking at a
different version on screen than the person at the other end of the
screen or phone. >.<
Michael
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