Keith N. McKenna wrote:
It appears we have another problem with a new user not able to reset their password: See the thread from Ahmed Alawsie.
I do read all list mails, don't worry: just, I'm a volunteer like everybody else, and busy with a full-time job unrelated to OpenOffice. So it may take a few days before I have time to react.
If you could let me know the steps you were able to resolve the other problems I will take care of Ahmed's.
Well, the only (ugly) way out is to open the people management page (the same you use for creating accounts) and type a password in the password field (that will appear to be blank when you edit the page). Passwords of other users will not be affected, even if you see many users in the same admin screen. At that point you can mail the password to the user. Of course, I recommend a strong password and I recommend that the user changes it immediately. If you don't see the (blank) password field you might be missing some permissions, but I don't think so.
As this is the third or fourth time this has happened I tried creating a new user under my name and a different email. After saving I went to the change password page and entered my alternate email and received the standard response about an email being sent with instructions. It has know been several hours and have not received the instructions via e-mail.
OK, so you got the notification but not the mail. Then let's get this to Infra. I'll do a check with my account (just to check whether using a global account, i.e., my committer account, makes any difference) and submit this to Infra if it fails for me too.
Is there anything else we can do or is it time to submit an infra jira.
Thanks for doing all checks. I think I can open the JIRA issue after I verify it's broken for LDAP-authenticated (global, ASF-wide )accounts too. I'll post the link here.
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