The compnay I work for would kill you for this !!!!!!! You wouldn't believe the number of calls I take at work asking why they have to use a 0870 number, particulalrly for enquiries about delayed/damaged orders!
I never use the IVR menu whenever I call my bank, or whatever, as I can't be doing with all that nonsense either. That's why I try and do everything online, no hanging about and as long as BT is playing ball, it's so much quicker. Regards, Ann McClean in Llanmerewig, Mid-Wales [EMAIL PROTECTED] ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ These days, my memory's so bad, *thinking* isn't what it used to be :) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Jean wrote: Alternative phone numbers - specific to UK Many UK companies have 0870 telephone numbers, and when you ring them you get a series of menus. Although the cost is fixed for all 0870 numbers (unlike 0900 ones) of about 7.5 pence per minute, the company still gets a cut, and the longer they can keep you going through menus, the more money they get from the call. To cut the cost to you, you could try 'pretending' not to have a star button on your phone. Apparently this gets you through to a human quicker than the menus, although I haven't tried it. Alternatively, here's a web site which gives alternative telephone numbers for companies (sometimes 0800 ones which are free, otherwise geographical ones which can be a lot cheaper than the 0870 one). The article that contained the web site URL says that these numbers are reserved for sales channels, but that they end up at the same call centre as the 0870 ones. http://www.saynoto0870.com To unsubscribe send email to [EMAIL PROTECTED] containing the line: unsubscribe lace-chat [EMAIL PROTECTED] For help, write to [EMAIL PROTECTED]
