Everyone, I got very angry with AOL this morning and called their "premier technical support" line to try to fight this through one more time. The interface was a man, Drew, working in Romania (he learned American English from watching American cartoons when he was a child). It took 30 minutes on hold to get connected. Drew seemed to understand this problem. I am on the list to receive mail from Arachne, and a copy of my writing always comes back to me - in my Spam folder ! I told Drew about Arachne friends (but not their names) with AOL who also have the problem. I told him names of companies in Canada, England and Spain who dump my mail completely, or into Spam. Drew thinks that sometime in the past 19 years my account was blacklisted. He put in a WHITE LIST REQUEST for my account, which takes effect in 48 hours. That means that by Saturday noon Eastern Daylight Time, it will be processed. By the way, Carolina, when I type Devon's e-mail address on private mail it only shows her address before the @AOL.com. The @AOL is automatically added by the AOL company. I don't think their company would create a problem with AOL, instead of aol ! In the Arachne archive of recently received mail, all addresses sent via AOL show the AOL in all capital letters. The call concluded at 12:35 pm, having taken 50 minutes to maybe fix. I do hope it is fixed because I attended the Winterthur needlework conference last week, and have some interesting things to share. Jeri Ames in Maine USA (Signed at 12:20 pm, Eastern Daylight Time) Lace and Embroidery Resource Center ---------------------------------------------------------- In a message dated 10/30/2014 10:20:33 A.M., [email protected] writes: Sorry, Carolina,
I don't have that kind of power! It's controlled by each person's ISP and email program. I use gmail and I had to create filters so that you and Jeri (and several others) don't end up in my spam filter. That's all I can suggest. The problem becomes more difficult when the filter is created by your ISP, because you might not know that messages are not getting to you unless you log onto the web interface or you call customer service and get them to unblock those addresses. But if you never see the emails, then you might not know that they're being blocked, and so you're stuck. Avital - To unsubscribe send email to [email protected] containing the line: unsubscribe lace [email protected]. For help, write to [email protected]. Photo site: http://www.flickr.com/photos/lacemaker/sets/
