Hi Glenn,

the password hash is configured in the self-service profile, tab module settings, Unix, password hash type. If you select a hash type that is not supported by the LDAP server then this would lock you out.

Can you post a screenshot where it shows the "password change required"? There are multiple of these depending on LDAP server and activated modules.

Best regards
Roland


Am 02.07.25 um 15:45 schrieb Mallon, Glenn:
I’ve done a restart of the server just in case, and now it’s letting my log in 
after changing password, but when I log in it is always making me reset my 
password.  When checking on the user account, it shows Password change required 
even after a reset.  Is this expected?

From: Mallon, Glenn <glenn_mal...@harvard.edu>
Date: Wednesday, July 2, 2025 at 8:29 AM
To: Lam-Public <lam-public@lists.sourceforge.net>
Subject: [Lam-public] Resetting password locks me out
I’m visiting the self-service page to test my config, and entering my password. 
 I’m prompted to set my password (Password change required checked), which I do 
and am taken to the page to modify my details.

If I try to save anything, I get an Invalid Credentials message.  When I try to 
log out and in, I get the same error.

Is it potentially saving with a different encryption?  If so, where so I modify 
this?



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