On 8 November 2010 19:31, Curtis Hovey <[email protected]> wrote: > Hi Matthew and any one with power to edit > https://help.launchpad.net/Feedback
Sorry for the delay in replying. I've removed the ACL from that page so you should be able to edit it in future. > We updated help/support links in Launchpad a few weeks ago to discourage > the use of feedback@/help@ launchpad since there are almost always > better and faster ways to help users. We are still getting reports of > users who cannot login/register/reset their accounts. We cannot help the > user, we ask the user to see support from the proper Ubuntu Single > Signon forum. I've added a link to the SSO help, as you suggested, and also update the feedback@ section to include a message along the lines of "if you need to speak to us privately" . Cheers! -- Matthew Revell -- https://launchpad.net/~matthew.revell Launchpad.net -- cross-project collaboration and hosting _______________________________________________ Mailing list: https://launchpad.net/~launchpad-dev Post to : [email protected] Unsubscribe : https://launchpad.net/~launchpad-dev More help : https://help.launchpad.net/ListHelp

