Hi Jean, On 2 December 2010 13:29, Jean de Bosset <[email protected]>wrote:
> Yes that's right we have a proprietary project called uniforme! > We're trying to work out what the problem might be. We see that you already have a voucher from your first year's subscription and we're trying to work out why you can't see your new voucher. Are you still able to use all of the facilities you need? Thanks, Matthew. > > > > > > Le 02. 12. 10 14:03, Matthew Revell a écrit : > > Hello Jean. > > On 2 December 2010 09:18, Jean de Bosset <[email protected]> > <[email protected]> wrote: > > My subscription is still not good... > I paid for it but got nothing back! > Look at the detail of the message. > > When I go to the vouchers I see nothing... > had no answers to my last mails. > > Looking forward for a quick solution and answer! > > I'm sorry that you're still having trouble with your Launchpad > subscription. I'm afraid I don't see much detail in the email history > I have here. > > I know this is a pain but could you please tell me again what problem > you're experiencing? As I understand it, you don't see any vouchers > when you go to the vouchers page. Do you have a project whose licence > is set as "proprietary"? > > Cheers, > > Matthew. > > > > > > regards > > Jean > > > Le 22. 09. 10 12:28, Matthew Revell a écrit : > > Hello Jean, > > I understand you've had some trouble with your Launchpad subscription. > > Could you please visit the following: > https://launchpad.net/people/+me/+vouchers > > There you should be able to apply your voucher to the project. > > Let me know how it goes. > > > -------- Message original -------- > Sujet: RE: RBS WorldPay CARD transaction Confirmation > Date : Thu, 16 Sep 2010 16:43:54 +0100 > De : Canonical <[email protected]> > <[email protected]> > Pour : Jean de Bosset <[email protected]> > <[email protected]>, worldpay <[email protected]> > <[email protected]> > Copie à : [email protected] <[email protected]> > <[email protected]> > > Hi Jean > > > > Sorry for the delay in getting back to you. I have forwarded your details to > head office and you will be contact shortly. > > > > Regards > > > > Dave > > > > > > ________________________________ > > From: Jean de Bosset [mailto:[email protected] > <[email protected]>] > Sent: 16 September 2010 14:27 > To: worldpay > Cc: [email protected]; [email protected] > Subject: Re: RBS WorldPay CARD transaction Confirmation > > > > still didn't get any second main with a voulcher, I cannot process to > Launchpad ! > > looking forward for any reply ! > > best regards > > Order #28939 (Despatched) > > Order Date: Wednesday 15 September, 2010 > > Order Total: € 184.77 > > Delivery Address > > FIEF Management SA > Jean de Bosset > 11, rue De-Candolle > Geneva, 1205 > Genf, Switzerland > > Shipping Method > > Service Item (No Shipping Charge) > > Products > > 1 x > > Launchpad Commercial Subscription (basic) > > > € 184.77 > > Billing Information > > Billing Address > > FIEF Management SA > Jean de Bosset > 11, rue De-Candolle > Geneva, 1205 > Genf, Switzerland > > Payment Method > > Secure Credit Card Payment > > Sub-Total: > > € 184.77 > > Service Item (No Shipping Charge): > > € 0.00 > > Total: > > € 184.77 > > Order History > > 09/15/2010 > > WorldPay Accepted > > > > 09/16/2010 > > Despatched > > > > > > Le 15. 09. 10 15:52, [email protected] a écrit : > > > > Transaction Confirmation > > Please retain for your records > > Thank you > > Your transaction has been processed by RBS WorldPay, on behalf of MERCHANDISE > MANIA. > Please note: This is the first of 2 confirmation emails. If you do not > receive a second email from the store shortly after this one please contact > us. > > Transaction details: > > Transaction for the value of: EUR184.77 > Description: Purchase from Canonical Store > From: MERCHANDISE MANIA > Merchant's cart ID: Canonical Store 8ff174 J de Bosset > Authorisation Date/Time: 15/Sep/2010 13:52:49 > RBS WorldPay's transaction ID: 1941343054 > This is not a tax receipt. > > Enquiries > > This confirmation only indicates that your transaction has been processed > successfully. It does not indicate that your order has been accepted. It is > the responsibility of MERCHANDISE MANIA to confirm that your order has been > accepted, and to deliver any goods or services you have ordered. > > If you have any questions about your order, please email MERCHANDISE MANIA > at: [email protected], with the transaction details listed > above. > > Thank you for shopping with MERCHANDISE MANIA. > > > > When you submit your transaction for processing by RBS WorldPay you confirm > your acceptance of RBS WorldPay's shopper privacy policy, a copy of which can > be viewed at: http://www.rbsworldpay.com/shopper/privacy/ > > To find out more about how your transaction was processed, visit RBS > WorldPay's Frequently Asked Questions > at:http://www.rbsworldpay.com/shopper/faqs/ > > For further information about Verified By Visa authentication and details on > how you can enrol, please click the logo. > > > > Canonical Store > ------------------------------------------------------ > Order Number: 28943 > Detailed Invoice: > https://shop.canonical.com/account_history_info.php?order_id=28943 > Date Ordered: Wednesday 15 September, 2010 > > The comments for your order are > > 1Z259V516872894263 > > > > Your order has been updated to the following status. > > New status: Despatched > > Please reply to this email if you have any questions. > > -- > Matthew Revell -- https://launchpad.net/~matthew.revell > Launchpad.net -- cross-project collaboration and hosting > > -- Matthew Revell -- https://launchpad.net/~matthew.revell Launchpad.net -- cross-project collaboration and hosting
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