-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 * Alan Pope <[EMAIL PROTECTED]>: [2007-03-27 11:35:35 +0100]
> As with any helpdesk system, gathering information from the > user using pre-formatted and pre-populated fields benefits > everyone as they user with the problem often gets a quicker > response, and its easier for the helper to ascertain where > the problem is. > > I'm not sure we should be adding lots more extra fields, > but some of these basic bits of information could certainly > help. > > Does this make sense, and sound reasonable? Makes perfect sense to me. - -- Alex Muntada <[EMAIL PROTECTED]> http://alexm.org/ -----BEGIN PGP SIGNATURE----- iD8DBQFGCPzFLdxCGS3zaBERAlQJAJ0coWLhDrL8iIEpI9rIO83YhJZn8wCdFcqs C6bfnhKYoqT9LPRAMZog8oE= =0GLy -----END PGP SIGNATURE----- -- launchpad-users mailing list [email protected] Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/launchpad-users
