On Wed, Jun 18, 2008 at 3:42 PM, Christian Robottom Reis <[EMAIL PROTECTED]> wrote: > On Wed, Jun 18, 2008 at 02:58:09PM +0100, Matthew East wrote: >> I'm slightly surprised that an unanswered question would be expired: >> wouldn't it be better to leave unanswered questions open so that >> people going through their lists will see it and answer it? > > Ultimately it depends on how burdened the group answering the questions > is. If you never expire and your backlog is gigantic, you end up with > ubuntu-bugs-syndrome, where even though you can improve process dealing > with new bugs, the volume of old bugs dwarfs that.
Ok, so I guess it could be optional for the particular project. > In this case, it also helps that expiration raises attention to an > unanswered question: we have many people answering and every once in a > while one falls through the cracks. If you really care about it, you'll > reopen it and I'll definitely notice that. I can't find a button to reopen it... do I file a new one? -- Matthew East http://www.mdke.org gnupg pub 1024D/0E6B06FF -- launchpad-users mailing list launchpad-users@lists.canonical.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/launchpad-users
