On Sun, 04 Apr 2004 10:46:02 -0500 Greg McKaskle wrote: > The cost differences in the products are largely due to the cost of > running the sales and support offices in the UK or country where the > product is being sold. You purchased not only the SW, but also the > phone support in your time zone and language. If you need to speak with > an engineer before sales or have someone visit your site you do have a > number to contact.
Greg, As you're no doubt aware, NI no longer offer their customers phone support, unless we sign up to their new software subscription service. If I remove support from the equation it appears that we're being stung for an extra 50% on cost just so that we can buy software from the UK. This doesn't sound like great value for money to me! I'd gladly buy the software online at the prevailing US dollar rate and download it. Lots of vendors sell software this way, and I'd like to think that NI will follow their lead one day, but while they can milk us for the extra 50% I don't see a huge incentive for them to do so! Seems like a golden opportunity for the budding grey marketeers out there... All the best, Simon
