Travis, Can you see the instrument in MAX and communicate with it there? You should be able to find your GPIB card under Devices and Interfaces, and then select Scan For Instruments on the card. Then you can try to communicate with the instrument from there to test your setup.
If you are not able to see the instrument from MAX, then you may need to check your instrument configuration or its connection to the PC. If you can see it from MAX, but not from Instrument I/O Assistant, let me know and we can go from there. -Tommy
