On Mon, 4 Mar 2002, guitarlynn wrote:

> 
> Any desired changes or is this acceptable to everyone to submit???

[...]

> > 3.1 How to Get Your Diagnostic Information Into a Post

This title is inappropriately placed.  The content of the section is
"Important information to include in a post".  It seems to completely
overlook the question of "how to get ... information into a post"

"Since a LEAF system you are troubleshooting is hardly the ideal place to
email messages, the problem of how to get diagnostic information into a
mailing list message may seem impractical at first.  Transcribing messages
from the screen is a good way to become familiar with the contents of
error messages, but it is likely to end up being abbreviated in
inappropriate places, or having errors introduced by the time it reaches
the eyes of people who can help interpret it.

"The recommended strategy is to collect a bunch of diagnostic information
from the troubled system into a file, and then use 'sneakernet' to move
that file to an internet-enabled computer and insert it.  The techniques
needed to accomplish this collection and transfer are given in section
3.9."

> >
> > When asking for general help with routing or firewalling questions,
> > you should ALWAYS include this information:
> >
> >                the exact name of the LEAF distribution and version
> > you are running.
> >                the exact kernel version you are running.
> >                the complete, exact output of "ip addr show".
> >                the complete, exact output of "netstat -nr".

an overview of what connections (links, networks) the system is intended
to interconnect... network numbers, specifics for machines being
tested....

> >                the exact wording of any "ping" failure responses.

... as well as notes indicating which machines these ping attempts were
sent from and directed to (be sure to use ip numbers rather than dns
names).

[...]

> > 3.9 Copying Diagnostic Information to a Floppy

[...]

> >     4.Then use the appropriate command(s) from section 3.1 to copy
> >        information to a text file on the floppy.
> >               Examples:
> >               # cp /var/log/messages /mnt/messages.txt
> >               # ip addr show > /mnt/address.txt
> >               # ipchains -nvL > /mnt/filter.txt

alternately...

# echo "/var/log/messages:" >/mnt/diags.txt
# cat /var/log/messages >>/mnt/diags.txt
# echo "--- ip addr show:" >>/mnt/diags.txt
# ip addr show >>/mnt/diags.txt
# echo "--- netstat -nr:" >>/mnt/diags.txt
# netstat -nr >>/mnt/diags.txt
# echo "--- ipchains -nvL:" >>/mnt/diags.txt
# ipchains -nvL >>/mnt/diags.txt

Tips: use the up-arrow key to minimize retyping, and use "more
/mnt/diags.txt" to confirm that your progress occasionally, as the use of
a ">" where a ">>" is needed will wipe out results written earlier.

[a script would be nice here... getting the script into the distro would
be an upgrade issue though]

[...]

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Jeff Newmiller                        The     .....       .....  Go Live...
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                                      Live:   OO#.. Dead: OO#..  Playing
Research Engineer (Solar/Batteries            O.O#.       #.O#.  with
/Software/Embedded Controllers)               .OO#.       .OO#.  rocks...2k
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