On 05/08/2016 05:57 PM, Daniel Dickinson wrote:
Hi, I noticed there is at least a proposal on the table to use Mantis. Obviously that's something I'm in favour of, but I want to help you make it as useful as possible, including limiting how much developers having to deal with useless bug reports (which is a problem basically every project, regardless of open source, proprietary, or scale, struggles with). To that end I would propose a couple of things for the use of Mantis (and volunteer to help with the effort). 1) I like the suggestion of one the of list members made of having something on the device that you clicked on and it prefilled as much as possible of the relevant information (like arch, model, etc) into the bug report (for example a luci screen that hooked into Mantis API (I assume they have one)) and required such fields are guaranteed to be required, and before submitting to the bug tracker, force the user to at least claim that the information genuinely met the guidelines. I'd be happy to whip up something like this, that fit what you wanted.
Don't make it required, it is possible a user cannot actually provide the information for whatever reason and otherwise has a perfectly fine bug report. Make it suggested, and make it easy to provide, and users will likely do the right thing most of the time. THanks, Ben
2) I repeat my offer to help with triage (i.e. making sure what does get posted is actually useful before a developer sees it) and my suggestion of asking for others to help with this, and providing the necessary access to make it happn. Regards, Daniel _______________________________________________ Lede-dev mailing list Lede-dev@lists.infradead.org http://lists.infradead.org/mailman/listinfo/lede-dev
-- Ben Greear <gree...@candelatech.com> Candela Technologies Inc http://www.candelatech.com _______________________________________________ Lede-dev mailing list Lede-dev@lists.infradead.org http://lists.infradead.org/mailman/listinfo/lede-dev
