Hi all; Yesterday afternoon or evening, the LedgerSMB web site appears to have gone down. The proximal cause appears to be a DNS migration gone awry on the part of the registrar. The issues are ongoing and are not expected to be resolved until tomorrow at the earliest. The project is not going anywhere, though we expect to move to a different registrar as quickly as possible.
For the past decade, I had previously used DiscountDomainRegistry.com without any problems until this year when an earlier outage occurred because of a change of control and subsequent migration. Now web.com purchased them and did another migration and the result is that all dns records are lost as far as I can tell, and they do not currently provide me a way to correct them. Yesterday I spent an hour on hold and then another half an hour on the phone with their tech support, and the result was that they opened a ticket (and it now directs to a parked domain marker). I called today and tech support flat out told me they had no idea what to do in these cases, and that I should call back tomorrow and speak to another department. The two tickets that have been created have shown no activity on what I feel is an urgent issue. After the previous outage we received numerous offers for support including one that came with funding for the registration. Unfortunately talks petered out and the domain was never transferred. I have to take responsibility for allowing this situation to develop, and I sincerely apologize to the community for this. Needless to say this is not a tolerable situation nor does it inspire confidence in those who host our DNS. I intend to transfer the registration and DNS hosting as soon as possible. Please stay tuned. Best Wishes, Chris Travers ------------------------------------------------------------------------------ AppSumo Presents a FREE Video for the SourceForge Community by Eric Ries, the creator of the Lean Startup Methodology on "Lean Startup Secrets Revealed." This video shows you how to validate your ideas, optimize your ideas and identify your business strategy. http://p.sf.net/sfu/appsumosfdev2dev _______________________________________________ Ledger-smb-devel mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/ledger-smb-devel
