Charley Tiggs wrote: > I think I've confused myself with regards to how to handle inventory in > the event of a customer wanting to exchange an item. Here's the scenario: > ... > Item is accepted for return, an invoice is created and qty is marked as > negative so that item is returned to inventory. When I go to the > Cash->Receipts screen for that order, the invoice shows up as something > that needs to be paid with a negative dollar amount. So, what'd I do > wrong? The customer should have a credit against the original invoice > and all I want to do is make sure that user has "store credit" that they > can then apply to the item they have requested in exchange. >
Negative cash makes complete sense. The sign just shows the direction the cash is moving in Try this: - Create a refund invoice where you use -1 for the quantity and the correct price - Create a new invoice for the replacement item, positive amounts - Now go to cash receipt and tick both invoices - notice that the amounts all balance out and only the net amount remains as the outstanding (if the replacement is cheaper then you are receiving a negative amount, ie refunding the customer, if positive then the customer owes you a little more) Make sense? Ed W ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys-and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV _______________________________________________ Ledger-smb-users mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/ledger-smb-users
