On 24 May 2008, at 11:01, beamends wrote:

>
> On Fri, 2008-05-23 at 14:51 -0400, Luke wrote:
>> Use an AP transaction.
>
> But how to deal with VAT (sales tax)?  If I have to deal with that
> separately I'm in danger of missing something.

Hi there,

Sorry not to be more helpful, but when I click on AP > Add  
Transaction a VAT box is already there & ticked.

> Sorry to rant, but I've wasted three days now just trying to enter one
> fuel receipt - all I want to do is:
>
> Purchases->Expenses->Vehicle Expenses->Fuel
> ...
>
> I've got 7 days now to get my return in (including the time in the
> post). I'm afraid I'm dumbfounded that LSMB can't do this, and the  
> same
> for rent, postage, office supplies, sundries, bits bought as one-off's
> from rarely used suppliers etc.
>
> Even if I enter it all in manually in the relevant accounts it's going
> to take far longer than just tallying the invoices and receipts
> manually, with no guarantee of them being correct without manual
> intervention, which rather defeats the object of using a computer.
>
> Sorry to the developers who I'm sure are trying hard, but I wasted
> so much time with LSMB just trying to do really basic things that I
> have lost confidence in it - it simply is not suitable for use by  
> retail
> business. ...
>
> LSMB is probably great for accountants for all I know, but the small
> businessman who has no time, or frankly interest, to become an
> accountant there is an awful lot of work to be done to make it useful.

Sorry to lose you from the community.

To anyone else considering using Ledger-SMB, I would say don't try  
doing so 7 days before your tax return is up.
(Sorry to be so blunt, Richard)

I learned what little I know of Ledger the hard way, typing in  
hundreds of old invoices so I could see how it all worked. It took a  
LOT of time to get myself up to speed, and I think it would be much  
easier if one was able to find an accountant that uses Ledger, and  
get them to do (or show you how to do) any difficult stuff.

My current accountant doesn't use Ledger, by the way, but I just give  
her the copies of my invoices printed on Ledger-SMB and one of her  
minimum-wage staff types them all in again manually to her system  
(spreadsheet-based, I think). I think this is crazy, but I just  
consider this one of my accountant's foibles - she's absolutely  
great, has saved me a packet and is VERY cheap. So I can easily  
overlook the way she does things when the paperwork leaves me &  
enters her office - her advantages allow me to consider that none of  
my business. For me, LedgerSMB's killer feature is to be able to  
print out invoices and email them to my customers; I can track unpaid  
bills easily. I presently don't track stock with LedgerSMB or do end- 
of-year returns or closure.

I plan to move to France within a year or two - finding an account  
who is familiar with Ledger will be a priority for me - to all  
readers of the list, please drop me an email if you know of one in  
the Grenoble region; I perhaps won't be moving for a year or two, so  
please do so even if you read this message in the archive years hence.

It perhaps isn't as hard as you might think to find an accountant who  
does use Ledger - the only bookkeeper I've spoken to about software  
was familiar with SQL-Ledger. SQL-Ledger has been around a while, so  
perhaps the installed user base is quite decent-sized.

The number of community members posting help & advice in response to  
LedgerSMB support requests does not seem to correspond to a large  
user base, so I can only imagine that many SQL-Ledger users are  
sticking with it because they've been using it so long, or because   
they're subscribed to the support option (and picking up the phone to  
have same day support for Ledger is a very compelling idea). I have  
the impression from the SQL-Ledger users mailing list that many  
users / admins are quite loyal to Deter and his software; I kinda  
perceive them as "old fogeys" or "stuck-in-the-muds", but I guess you  
have to be a bit technical to see SQL-Ledger's failings.

As Chris said in his reply yesterday to the POS thread, "Software  
exists to support business processes, not the other way around.  
Nothing is important besides the question of whether your business  
processes are supported by the software." So don't just pick up  
LedgerSMB and expect it to "just work". Make sure it does indeed suit  
you before committing to it.

Stroller.

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