Hi, Erik. Thanks for your reply. After looking further it seems like the
problem isn't fixed. More below...
On Sat, Jun 16, 2012 at 11:29 AM, Erik Huelsmann <[email protected]> wrote:
> I was not sure what you meant by 'checking the vendor's credit account;'
>> what I did was make a new vendor invoice, then go to cash -> payments, and
>> search the screen for any unchecked boxes.
>>
>
> What he meant was: Go to AP -> Vendors -> Search, click the Search button,
> find the vendor you were talking about; (now the vendor will be shown on
> the right frame) click on Accounts and - if there's only one account, which
> I presume is your situation - click Save. That should fix your pre-existing
> vendor.
>
Aha! I misinterpreted the word "check" there. I've looked back & it seems
all I was doing when I thought the problem was fixed was clicking "post" on
a payment screen that was effectively blank because I had clicked the "X"
box on the line for the payment. Therefore, there was no complaint.
When I do follow these instructions, when I get to the vendor account page,
I see buttons that say "Save changes" and "save new". If I click the
latter I get an error ("Conflict with Existing Data. Perhaps you already
entered this?"). If I click the former, after a wait from the server I get
the same page. But there is still no change in the behavior on the payment
page: trying to pay an invoice with the "apply discount" box clicked gives
the same "Wrong number of accounts" error.
yrs
matt
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