You need to go to control panel and find the mail profiles control panel. In 
windows 7 it's under User accounts, I can't tell you where it lives in Windows 
8 as I've just uninstalled my evaluation version.

If it was previously working, there should be a profile present, you just need 
to select it and set it as default. If it has never working on this install, 
you need to install or configure a default profile.

If you use exchange, your service provider will probably supply a Visual Basic 
script that does this automatically.

Hope this helps.

On 23 Jan 2013, at 11:43, "Richard Naef" <[email protected]> 
wrote:

>> I have MS Office 10 installed on my WINDOWS 7 64 bit Asus laptop however
>> when I try to sync blackberry or do anything related to email it says no
>> profile installed.
>> I've checked the default settings for all this but it doesn't register
>> that MS Outlook is installed.
>> I know it is as I have been using it for ages!!
> 
> check if Outlook is your default email program?
> 
> if it is Outlook 2010 make sure your version of BB desktop software is
> compatible.
> 
> ttfn
> 
> Richard
> 
> Triumph Computer Services
> 01273 505214
> 07974870424
> Please support my fundraising for African Revival - I'll be cycling through
> Uganda in February.
> http://uk.virginmoneygiving.com/RichardNaef
> 
> 
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> PETE CASS (1962 - 2011) Rest In Peace Mate
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