Dismembering Telstra

The following article was published in "The Guardian", newspaper
of the Communist Party of Australia in its issue of Wednesday,
March 15, 2000. Contact address: 65 Campbell Street, Surry Hills.
Sydney. 2010 Australia. Phone: (612) 9212 6855 Fax: (612) 9281 5795.
CPA Central Committee: <[EMAIL PROTECTED]>
"The Guardian": <[EMAIL PROTECTED]>
Webpage: http://www.cpa.org.au>
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Telstra's announcement that it will cut a further 16,300 jobs is
part of the Howard Government's strategy to privatise the
national telecommunications service provider. The Government
knows its legislation to privatise outright the remaining
publicly-owned 51 percent of Telstra will be blocked in the
Senate.

by Marcus Browning

The tactic is instead to break Telstra up piecemeal by selling
its most profitable sections and, where necessary, contracting
out its various operations.

In this way Telstra as an integrated whole is being dismembered,
creating a group of small, isolated service providers that will
eventually be dwarfed by the likes of Optus.

Widespread staff reductions are central to this break-up
strategy, with last week's announcement bringing the number of
redundancies to almost 38,000. A large number will come from the
closure of Telstra call centres, many of them in country centres
with high levels of unemployment.

At the same time as the government-appointed Telstra chief
executive, Ziggy Switkowski (the former head of Optus), dropped
the jobs bomb he also revealed that Telstra has had a record
profit year, $2.09 billion, and that its Network, Design and
Construction (NDC) division was up for sale.

NDC specialises in telecommunications infrastructure and was set
up last year, not primarily as means to develop and advance
Telstra's technology, but to gain contracts in the private
sector. It now has a $1 billion sales tag with the likes of
construction giants Leighton or Transfield expected to be given
the nod in the bidding.

The Communications, Electrical and Plumbing Union pointed out
that job losses would hit rural areas early with the closure of
call centres.

"We warned last year that Telstra was moving to close many of its
call centres", said the union's Communications Division
President, Colin Cooper, "but the company kept denying it had any
specific plans to do so. Now they have identified this as a key
area for cost savings."

He said that most of the employees who worked at the call centres
were women who would find it especially difficult to gain other
employment.

The union had also forecast the NDC sell-off. "We have always
anticipated that Telstra would float part or all of NDC, and that
they would choose a moment when the share price needed to be
shored up. That's what we're seeing now."

Mr Cooper stressed that the further loss of staff would
inevitably effect service standards. "There is a limit to what
you can achieve through automation and working staff harder.

"Telstra's customers know this already through the decline in
service standards that has occurred since the big job cuts
began."






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