http://www.smh.com.au/news/0004/26/pageone/pageone10.html

Bosses told how to lie

By BRAD NORINGTON, Industrial Editor

Full details of a Federal Government blueprint for dealing with its own
employees advises heads of the Commonwealth Public Service how to
deliberately lie, confuse, discredit and provide misleading information
as negotiating tactics.

The document, part of a training package developed within the department
of the Workplace Relations Minister, Mr Reith, is causing a storm in the
public sector as unions claim the Government is not willing to bargain
in good faith.

Included in Dispute Management, a manual prepared so that individual
departments can handle their own negotiations on wages and conditions,
is the advice to "make false demands".

"When you have many demands, introduce a few false issues. This
disguises your serious interests and allows you to make concessions thus
giving the other party sense of gain," the document says. It also
outlines how to stall for time or do nothing, to walk out "when you
pretend to have withdrawn but are really still available", to issue
take-it-or-leave-it ultimatums, to appear irrational and to make threats.

Among the most controversial sections of the document - first mentioned
at a Senate committee hearing in February - is the advice to discredit
negotiators on the other side by associating them with "some unsavoury
connection" and to support a case by providing biased misinformation.

The Opposition spokesman on industrial relations, Mr Arch Bevis, said
that it was unacceptable for the Government to associate itself "with
false demands and to basically lie" and called on Mr Reith to withdraw
the document.

Mr Reith said he had no comment to make. He said the document had
nothing to do with him and that questions should be directed at the
minister responsible for Public Service negotiations, Dr David Kemp.
This is despite the manual having been written by a consulting group
operating within Mr Reith's own department, Workplace Partners Training
Services, for circulation to other departments.

Mr Bevis said that Mr Reith's department chief, Dr Peter Shergold, was
among the leading exponents of the manual. Dr Shergold, when first
questioned about the manual in February, alluded to a paragraph which
says that the list of tactics was "not meant to be an endorsement of all
the tactics included".

However, Mr Bevis said: "It is a disingenuous position for Mr Shergold
or Mr Reith to put this advice in a government document and then try to
suggest that the Government is not negotiating with a clear intent to
use some or all of these tactics."

The manual does not advise government departments against using any of
the tactics. It notes that some may be regarded as "ethically dubious"
and says it is important to recognise a tactic, ethical or otherwise,
when it is used, in order to counter it successfully.

Mr Bevis said Labor would outlaw practices in the manual and legislate
to ensure that government agencies "bargained in good faith".

DEALING WITH UNIONS: THE WORKPLACE BLUEPRINT

Make false demands When you have many demands, introduce a few false issues.

Stall for time
Call adjournment, caucus, reserve answer until later. A similar tactic
is Do Nothing.

Give ultimatum
State your final offer on a clear 'take it or leave it' basis (but be
wary of sounding offensive).

Discredit Associations
Associate the other party/other party's case with some unsavoury connection.

Make negative comments
Use for brief periods as this tactic can cause antagonism.

Give a biased sample
Provide statistical (mis)information. Support your case by selecting the
most favourable (biased) sample.

Pretend ignorance
To delay proceedings, or to put the other party off guard, act ill
informed and ask advice.



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