Oops! Sorry I didn't read it straight. Blame it on a heavy cold and
the presence of two lively grandsons for half-term week!
I shall now update confidently - thanks.
Sherry/Support wrote:
Elizabeth,
When you update, you're installing a *newer* build over the older one.
Problems can arise when you install an *older* one over a more recent one.
Thanks for using Legacy.
Sherry
Customer Support
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com
We are changing the world of genealogy!
When replying to this message, please include all previous correspondence.
Thanks.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Hope Bagot
Bees
Sent: Wednesday, February 20, 2008 3:24 PM
To: [email protected]
Subject: Re: [LegacyUG] Can't create backups
What happens if you accept 'Download and Install' from the Legacy Home
page which is what I usually do? I don't uninstall Legacy first so can
you confirm that the program will do so during the download? If it
doesn't I don't see how you can use this link from the Legacy Home tab?
I was about to install the latest version when I read this email and
would appreciate the advice first.
Elizabeth
Sherry/Support wrote:
You should never just install an older version directly over a newer
version. You need to do a complete uninstall before installing an older
version.
Thanks for using Legacy.
Sherry
Customer Support
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com
We are changing the world of genealogy!
When replying to this message, please include all previous correspondence.
Thanks.
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