Donna:
I had a similar problem and contacted sales at Legacy. It seems the
first number I received was in error. Sales very quickly sent me a
bone Fide number and I have been happily playing in my new sandbox
ever since then. Contact Sales...I am sure they will get you sorted in no time.
Kathy
At 04:26 PM 6/29/2008, you wrote:
I am sure that it is not unlocked. I cannot use the Deluxe Options
and when I go to about Legacy, it is still listed as standard.
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_____________________________________________________________________
________________________________
From: [EMAIL PROTECTED]
To: LegacyUserGroup@LegacyFamilyTree.com
Subject: [LegacyUG] Cannot unlock Deluxe
Date: Sun, 29 Jun 2008 15:30:33 -0400
Yesterday I purchased Legacy V2 7 Deluxe. I have tried to unlock
the deluxe part and have been unable to. I go to help>unlock
Deluxe. I get the page to start the process. I click I have bought
Deluxe, put in my name, address, and customer ID #. I then click
continue and the unlock window closes. I have searched the user
group messages and cannot find a similar problem.
Thank you for your help.
_________________________________________________________________
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Legacy User Group guidelines:
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Archived messages:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
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No virus found in this incoming message.
Checked by AVG.
Version: 8.0.101 / Virus Database: 270.4.3/1524 - Release Date:
6/28/2008 7:42 PM
Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp
Archived
messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
No virus found in this incoming message.
Checked by AVG.
Version: 8.0.100 / Virus Database: 270.4.3/1524 - Release Date:
6/28/2008 7:42 PM
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
