Joyce, Thanks for your interest. Probably you are not missing anything. A number of people have reported Error 91 occurring regularly when backing up with the Vista o/s. The cause does not seem to be known and the error appears to be one of those random things, affecting some more than others. I am testing Vista Home Basic because I cannot recollect anybody reporting the error with this o/s - this may be due, of course, to nobody other than myself using it ;-) - and I wondered if it is only a problem with the higher grade o/s.
Ron Ferguson _____________________________________________________________________ Now completely revised http://www.fergys.co.uk View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _____________________________________________________________________ ---------------------------------------- > Date: Mon, 12 Jan 2009 19:26:35 -0500 > From: [email protected] > To: [email protected] > Subject: Re: [LegacyUG] Error 91 > > Maybe I'm missing something, but I just opened Legacy and did a > backup. Nothing unusual happened. Then I did a backup including > Multimedia. Still nothing. I have Vista Home Premium 64 bit. If I > missed something, let me know and I'll give it a whirl! > > Joyce > > On Mon, Jan 12, 2009 at 3:46 PM, ronald ferguson wrote: >> >> Jack, >> >> I am really just using your post as a peg! >> >> I have installed Legacy on my lap-top with the Vista Home Basic SP1 o/s. I >> followed the instructions exactly as given by Legacy and checked that the >> User Account Control was set to "ON" as recommended. >> >> The machine spec is also basic (all I needed): >> Processor: Intel Celeron 550 @ 2.00GHz >> RAM: 1.00GB >> System type: 32 bit o/s >> >> Using a data base of just over 4000 files imported via GEDCOM I ran 6 or so >> tests using both the "X" and Icon to back-up the DB, having made changes >> between each back-up. There was no Error 91. I appreciate that this is not >> sufficient testing to be certain that I have no problem, so will continue >> testing for a few days - but not for long as I don't wish to run two DBs! >> >> >> Ron Ferguson >> >> _____________________________________________________________________ >> >> Now completely revised >> http://www.fergys.co.uk >> View the Grimshaw Family Tree at: >> http://www.fergys.co.uk/Grimshaw/ >> For The Fergusons of N.W. England See: >> http://myweb.tiscali.co.uk/fergys/ >> _____________________________________________________________________ >> >> >> >> >> >> >> >> >> ---------------------------------------- >>> From: [email protected] >>> To: [email protected] >>> Subject: RE: [LegacyUG] Error 91 >>> Date: Mon, 12 Jan 2009 13:41:54 +0000 >>> >>> Hi Ron >>> >>> My machine runs Vista Business SP1 (32 bit). But the problem first arose on >>> my previous machine that was running XP. >>> >>> I've just gone into Legacy, went to do a "check/repair" and then backed out >>> to do a Backup first - got Error 91 straight away. Went back into Legacy and >>> did a successful backup. I don't think that the comments on multimedia >>> backup can be relevant (unless it happens during the backup of multimedia >>> files) since this is two totally separate processes carried out - basically >>> just omitting the "do you want to backup multimedia files?" question in >>> previous versions >>> >>> After doing a successful backup I then completed the check/repair. It came >>> up with 6 similar errors :- >>> User ID ("") for the individual in RIN xxxx doesn't match the user ID for >>> the Alternate Name. Original: , Changed to: yyyyyyy >>> These six people were a husband and wife, 3 of their 11 children and the >>> wife of one of them. NONE of them had an Alternate Name, nor had they ever >>> had one. But they all have User Ids that I have entered. Also, I had edited >>> them all in the last few days as I had found some burial information and >>> photos of graves. Repeated the check/repair twice more and got no more error >>> messages. While I was at it I did the other file maintenance options, purge >>> unused ... etc >>> >>> Then I tried another backup and got error 91. Back into Legacy and >>> immediately did a backup and all was OK. >>> >>> >>> Jack >>> >>> >>> -----Original Message----- >>> From: [email protected] [mailto:[email protected]] On Behalf >>> Of ronald ferguson >>> Sent: 11 January 2009 11:57 >>> To: [email protected] >>> Subject: RE: [LegacyUG] Error 91 >>> >>> >>> Ann et al, >>> >>> I have been reading through the back posts on this subject and from the work >>> which you and others have done it would seem that the problem which you have >>> is specific to Vista users _ I think I will install Legacy on my own Vista >>> machine and see what happens. It also seems that it is not related to the >>> repository for the back-up and furthermore the recommendations in the Help >>> File for Error 91 either do not apply or do not work with Vista. BTW the >>> reference to IGI is not related to your problem as it only applies if the >>> error arose when using the IGI from within Legacy. >>> >>> I note Ken's response to this problem and can see his difficulty as it does >>> not affect all Vista users. It would be interesting to know if it affects >>> all versions of Vista - I have Home Basic and can look at that, we know Ann >>> has Vista Premium which does it affect? >>> >>> I appreciate that this is not a suggested resolution but maybe re3sponses >>> will help Ken to reproduce the problem. >>> >>> >>> Ron Ferguson >>> >>> _____________________________________________________________________ >>> >>> Now completely revised >>> http://www.fergys.co.uk >>> View the Grimshaw Family Tree at: >>> http://www.fergys.co.uk/Grimshaw/ >>> For The Fergusons of N.W. England See: >>> http://myweb.tiscali.co.uk/fergys/ >>> _____________________________________________________________________ >>> >>> >>> >>> >>> >>> >>> >>> >>> ---------------------------------------- >>>> From: [email protected] >>>> To: [email protected] >>>> Subject: Re: [LegacyUG] Error 91 >>>> Date: Sun, 11 Jan 2009 04:16:19 -0700 >>>> >>>> Jack, >>>> >>>> Thank you for taking the time to respond to my problem with Legacy. I >>>> received your message last evening and I was too upset to be able to >>> compose >>>> a reply. Now 3:30am and will try to write something that makes sense. It >>>> really helps to know that I am not the only user that gets error 91. I >>> don't' >>>> recall when was the first time I was the 'lucky recipient' of error 91. I >>> do >>>> recall since summer 2008 or perhaps before this on occasion I would get >>>> error 91, do the check repair and and no more error 91. >>>> >>>> I agree with you that the advice for error 91 are not helpful to Vista >>>> users. I did everything that the error 91 instructions said to do. I do >>> not >>>> see what the IGI search at the top of the instruction list has to do with >>>> what you, I and many others have that get error 91. I have looked at the >>> IGI >>>> but not thru Legacy I have my internet from my telephone company who gets >>> it >>>> from MSN hence my browser is MSN. >>>> >>>> I also get the message when I back up to both my C hard drive and to an >>>> external Maxtor hard drive. Then using the flash drives I do a restore to >>> a >>>> different laptop that has Vista. >>>> >>>> What worries me is all my data being backed up??? I can do backup one >>> right >>>> after another and get different KB's. Another odd thing is yesterday when >>> I >>>> did check repair I got the first message in years that I needed to fix and >>>> incorrect repository. I looked at the source it referred me to and I had >>> not >>>> modified it since October 18, 2008. I was surprised to see the repository >>>> was not longer there. I know it was there when I entered the source. Could >>>> error 91 be what caused the repository to be removed. Why no message when >>>> doing check/repair for two and a half months that there was a problem. >>>> >>>> I also did the export to a new file, did the uninstall reinstall of the >>>> Legacy program. When doing the back up I did not have the multimedia >>> ticked >>>> as I do not have any multimedia. Yesterday evening my husband suggested >>> when >>>> I get the back up message do I want to put the multimedia in the same >>> folder >>>> as the data to answer yes. After that no more error 91. Now I speculate >>> that >>>> answering yes has nothing to do with no more error 91 that I like you am >>>> back to a period of no more 91 only to have it start again in a week or >>> so. >>>> >>>> Again, I thank you for your message it is a great relief to know I am not >>>> the only person with this problem. >>>> >>>> Ann >>>> >>>> >>>> >>>> ----- Original Message ----- >>>> From: "Jack Earnshaw" >>>> To: >>>> Sent: Saturday, January 10, 2009 3:40 PM >>>> Subject: RE: [LegacyUG] Error 91 >>>> >>>> >>>>> Ann >>>>> >>>>> You aren't alone. I've had this problem for a couple of years i.e it >>>>> started >>>>> with V6. The suggestions on the Legacy web site aren't at all helpful for >>>>> Vista users since it makes no mention of Vista. I backup to a hard drive >>>>> and >>>>> get this problem if I don't start the backup immediately after starting >>>>> the >>>>> program. >>>>> >>>>> After exhausting the options offered by the web site you are left with >>>>> "export to a new file". That worked for me for a few days, then the >>>>> problem >>>>> returned. I was really unhappy about the solution as I wasn't 100% >>>>> convinced >>>>> that ALL of my data would transfer. I don't think I've lost anything and >>>>> have kept all my backups, but I still get the error 91 problem quite >>>>> regularly >>>>> >>>>> Jack >>>>> >>>>> -----Original Message----- >>>>> From: [email protected] [mailto:[email protected]] On >>> Behalf >>>>> Of Ann Parsons >>>>> Sent: 10 January 2009 20:20 >>>>> To: [email protected] >>>>> Subject: Re: [LegacyUG] Error 91 >>>>> >>>>> Ron, >>>>> >>>>> Yes I have always backed up to a flash drive. I will try backing up to >>> the >>>>> hard drive. I bought this Dell this past August and didn't use the Acer >>>>> anymore until I started having this error 91. Then I would take the flash >>>>> drive and restore on the Acer to see if it was a good back up. As far as >>> I >>>>> can tell it looks ok on the Acer. I believe that I tried to back up on >>> the >>>>> same flash drive from the Acer and did not get error 91. I am not sure >>>>> about >>>>> >>>>> that. I am getting very confused about what I have tried. >>>>> >>>>> As I understand the error 91 instructions it doesn't seem to mention >>>>> Vista. >>>>> I have not tried uninstalling and reinstalling or the export file per >>>>> instruction #3. >>>>> >>>>> I found the Acer is a 32 bit machine. Some of the flash drives have just >>>>> one >>>>> >>>>> file, some have about ten. All are Legacy backups that I have done >>>>> yesterday >>>>> >>>>> and today. >>>>> >>>>> I will try the uninstall - reinstall or the export now. >>>>> >>>>> Thank you for your patience and suggestions, I am quite upset about this >>>>> and >>>>> >>>>> it is good to know someone is trying to help me. I have used Legacy since >>>>> v. >>>>> >>>>> 2. On a lighter note even before Sherry was working for Millennia. We had >>>>> corresponded on the users group. I guess here is where I put Grin. I am >>>>> actually wringing my hands over this as this is years of work that I am >>>>> now >>>>> too old to do over. >>>>> >>>>> Best regards, >>>>> Ann >>>>> >>>>> >>>>> >>>>> ----- Original Message ----- >>>>> From: "ronald ferguson" >>>>> To: >>>>> Sent: Saturday, January 10, 2009 12:09 PM >>>>> Subject: RE: [LegacyUG] Error 91 >>>>> >>>>> >>>>> >>>>> Ann, >>>>> >>>>> Are you always backing up to a flash drive? What happens if you back up >>>>> normally ie. to the hard drive on your PC? It is, btw, usually easier to >>>>> concentrate on just one computer as having two can just make things even >>>>> more confusing! >>>>> >>>>> Since you are on Vista it seems ulikely that the problem is due to the >>> jet >>>>> engine. Have you tried uninstalling and reinstalling Legacy? The fact >>> that >>>>> you have the problem on 2 PCs doesn't imspire confidence that this will >>>>> work >>>>> >>>>> though. >>>>> >>>>> I'm afraid that I do not have a 64bit machine to test on. Just had a >>>>> thought - how many files have you on the flash drive? >>>>> >>>>> Ron Ferguson >>>>> >>>>> ---------------------------------------- >>>>>> From: [email protected] >>>>>> To: [email protected] >>>>>> Subject: Re: [LegacyUG] Error 91 >>>>>> Date: Sat, 10 Jan 2009 11:19:58 -0700 >>>>>> >>>>>> >>>>>> I turned off the computer and turned it back on. I then did back up, got >>>>>> error 91 which always puts me out of the program. I went back in did >>>>>> check >>>>>> repair, again put me out of program, went back in, did back up, error >>>>>> 91, >>>>>> again put me out of the program, went back in did check repair, did back >>>>>> up, >>>>>> error 91. I did this a total of 4 times. >>>>>> I looked at the backup #1 is 7749 KB, #2 is 7737 KB, #3 is 7737, #4 is >>>>>> 7787. >>>>>> >>>>>> >>>>>> >>>>>> ----- Original Message ----- >>>>>> From: "Wynthner" >>>>>> To: >>>>>> Sent: Saturday, January 10, 2009 10:32 AM >>>>>> Subject: RE: [LegacyUG] Error 91 >>>>>> >>>>>> >>>>>>> >>>>>>> It really ought to be a cardinal rule for all computer users that any >>>>>>> PC >>>>>>> should have a cold boot after any update. You'd be amazed at the little >>>>>>> problems it prevents. >>>>>>> >>>>>>> --- On Sat, 1/10/09, ronald ferguson wrote: >>>>>>> >>>>>>>> From: ronald ferguson >>>>>>>> Subject: RE: [LegacyUG] Error 91 >>>>>>>> To: [email protected] >>>>>>>> Date: Saturday, January 10, 2009, 2:35 PM >>>>>>>> Ann, >>>>>>>> >>>>>>>> Sometimes posts on LUG can be confusing. There is not a >>>>>>>> problem with printing with version 7.0.0.86. However, with >>>>>>>> some set-ups it would seem that after updating, Legacy does >>>>>>>> not automatically recognise the printer. If so restart your >>>>>>>> PC and reopen Legacy. >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> Ron Ferguson >>>>>>>> >>>>>>>> _____________________________________________________________________ >>>>>>>> >>>>>>>> Now completely revised >>>>>>>> http://www.fergys.co.uk >>>>>>>> View the Grimshaw Family Tree at: >>>>>>>> http://www.fergys.co.uk/Grimshaw/ >>>>>>>> For The Fergusons of N.W. England See: >>>>>>>> http://myweb.tiscali.co.uk/fergys/ >>>>>>>> _____________________________________________________________________ >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> ---------------------------------------- >>>>>>>>> From: [email protected] >>>>>>>>> To: [email protected] >>>>>>>>> Subject: Re: [LegacyUG] Error 91 >>>>>>>>> Date: Sat, 10 Jan 2009 07:08:29 -0700 >>>>>>>>> >>>>>>>>> Thanks Ron for trying to help me. The reason I did not >>>>>>>> update to .86 is what >>>>>>>>> I have read on LUG about printing problems. I will >>>>>>>> update pronto!! >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> ----- Original Message ----- >>>>>>>>> From: "ronald ferguson" >>>>>>>>> To: >>>>>>>>> Sent: Saturday, January 10, 2009 6:15 AM >>>>>>>>> Subject: RE: [LegacyUG] Error 91 >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Ann, >>>>>>>>> >>>>>>>>> Why do you say the #1 does not apply to you, when you >>>>>>>> are not running the >>>>>>>>> latest version? >>>>>>>>> >>>>>>>>> I suggest that you update to the current version, >>>>>>>> which you obviously know >>>>>>>>> about, and then come back to us if the problem >>>>>>>> persists. >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Ron Ferguson >>>>>>>>> >>>>>>>>> >>>>>>>> _____________________________________________________________________ >>>>>>>>> >>>>>>>>> Now completely revised >>>>>>>>> http://www.fergys.co.uk >>>>>>>>> View the Grimshaw Family Tree at: >>>>>>>>> http://www.fergys.co.uk/Grimshaw/ >>>>>>>>> For The Fergusons of N.W. England See: >>>>>>>>> http://myweb.tiscali.co.uk/fergys/ >>>>>>>>> >>>>>>>> _____________________________________________________________________ >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> ---------------------------------------- >>>>>>>>>> From: [email protected] >>>>>>>>>> To: [email protected] >>>>>>>>>> Subject: [LegacyUG] Error 91 >>>>>>>>>> Date: Sat, 10 Jan 2009 05:45:37 -0700 >>>>>>>>>> >>>>>>>>>> Does someone know what causes error 91. I get this >>>>>>>> when I back up my >>>>>>>>>> Legacy >>>>>>>>>> files. There doesn't seem to be a pattern to >>>>>>>> this. Sometimes I get it, yet >>>>>>>>>> the back up flash drive shows a good back up. I >>>>>>>> reopen Legacy and do >>>>>>>>>> backup >>>>>>>>>> and do not get an error message. It does not seem >>>>>>>> to be the flash drives >>>>>>>>>> as >>>>>>>>>> I have used eight different ones of various >>>>>>>> brands. I printed out the >>>>>>>>>> instructions for error 91 from the Legacy >>>>>>>> homepage. >>>>>>>>>> >>>>>>>>>> #1 doesn't seem to apply to me as I am already >>>>>>>> using Legacy 7.0.0.81 I >>>>>>>>>> have >>>>>>>>>> not went to update number .86 >>>>>>>>>> >>>>>>>>>> #2 I have done run file maintenance - check/repair >>>>>>>> each time I get error >>>>>>>>>> 91 >>>>>>>>>> message. When I click no nothing happens the >>>>>>>> screen I am not sure how to >>>>>>>>>> describe it kind of flashes is best I can think of >>>>>>>> to describe it. I then >>>>>>>>>> click on quit and the program closes. I then check >>>>>>>> my backup device and it >>>>>>>>>> shows a back up has been added to it. If I go back >>>>>>>> into the program and do >>>>>>>>>> back up usually I do not get an error message. The >>>>>>>> backup device shows a >>>>>>>>>> back up has been added to it. This is on a Dell >>>>>>>> laptop 1525 64 bit Vista >>>>>>>>>> Home Premium. I took the flash drive and put my >>>>>>>> data on an Acer laptop >>>>>>>>>> Aspire I do not know if 32 or 64 bit using Vista >>>>>>>> Home Premium. I open >>>>>>>>>> Legacy >>>>>>>>>> and the data looks ok. Without changing any data I >>>>>>>> do backup and usually >>>>>>>>>> get >>>>>>>>>> error 91, I do check repair & do not get the >>>>>>>> error message. Other times on >>>>>>>>>> both the Dell & Acer I can backup without >>>>>>>> getting and error message. There >>>>>>>>>> does not seem to be a pattern to this. >>>>>>>>>> >>>>>>>>>> I have not tried Step 3. >>>>>>>>>> >>>>>>>>>> I would appreciate suggestions and advice on what >>>>>>>> is the cause of error 91 >>>>>>>>>> and what I can do to fix this problem. Please >>>>>>>> don't comment on how dumb I >>>>>>>>>> am, I already have been told this. I have no one >>>>>>>> else to ask for help >>>>>>>>>> other >>>>>>>>>> than you folks or I would do so. Thank you for >>>>>>>> taking the time to read >>>>>>>>>> this. >>>>>>>>>> >>>>>>>>>> Ann Parsons >>>>>>>>>> Alamogordo, New Mexico, USA _________________________________________________________________ Choose the perfect PC or mobile phone for you http://clk.atdmt.com/UKM/go/130777504/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
