Jack, Thank you for posting your experience. I was tempted to buy one of the "cleanup" programs. Thanks to you I have saved myself from a bigger mess than what my Legacy already is. Ann
----- Original Message ----- From: "Jack Earnshaw" <[email protected]> To: <[email protected]> Sent: Tuesday, January 13, 2009 4:31 AM Subject: RE: [LegacyUG] Error 91 > Brendan > > Yes, I found those articles via Google. So I invested in one of the > "cleanup" programs and it found hundreds of issues which were then > "cleared". I then spent the rest of yesterday trying to get my screen to > work properly. The character set displayed everywhere looked just like an > old dot matrix printer. Eventually I reinstalled the drivers for the > graphics card from Dell's web site and I'm back to normal (I think). So be > VERY careful about trying to deal with registry problems. > > By the way, even after the "cleanup" I still got error 91 if I did any > work > on Legacy before trying a backup. > > Jack > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf > Of Brendan Caley > Sent: 13 January 2009 08:49 > To: [email protected] > Subject: RE: [LegacyUG] Error 91 > > Ron > I am using Vista Home Premium 32 bit and have no problems with legacy > which > suggests it is probably OS problem on specific computers. A search on > Google > for Error 91 brings up the probability of a registry problem on the said > computers. > > Brendan Caley > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf > Of ronald ferguson > Sent: 13 January 2009 00:57 > To: [email protected] > Subject: RE: [LegacyUG] Error 91 > > > Joyce, > > Thanks for your interest. > > Probably you are not missing anything. A number of people have reported > Error 91 occurring regularly when backing up with the Vista o/s. The cause > does not seem to be known and the error appears to be one of those random > things, affecting some more than others. > > I am testing Vista Home Basic because I cannot recollect anybody reporting > the error with this o/s - this may be due, of course, to nobody other than > myself using it ;-) - and I wondered if it is only a problem with the > higher > grade o/s. > > > > Ron Ferguson > > _____________________________________________________________________ > > Now completely revised > http://www.fergys.co.uk > View the Grimshaw Family Tree at: > http://www.fergys.co.uk/Grimshaw/ > For The Fergusons of N.W. England See: > http://myweb.tiscali.co.uk/fergys/ > _____________________________________________________________________ > > > ---------------------------------------- > > Date: Mon, 12 Jan 2009 19:26:35 -0500 > > From: [email protected] > > To: [email protected] > > Subject: Re: [LegacyUG] Error 91 > > > > Maybe I'm missing something, but I just opened Legacy and did a > > backup. Nothing unusual happened. Then I did a backup including > > Multimedia. Still nothing. I have Vista Home Premium 64 bit. If I > > missed something, let me know and I'll give it a whirl! > > > > Joyce > > > > On Mon, Jan 12, 2009 at 3:46 PM, ronald ferguson wrote: > >> > >> Jack, > >> > >> I am really just using your post as a peg! > >> > >> I have installed Legacy on my lap-top with the Vista Home Basic SP1 > >> o/s. > I followed the instructions exactly as given by Legacy and checked that > the > >> User Account Control was set to "ON" as recommended. > >> > >> The machine spec is also basic (all I needed): > >> Processor: Intel Celeron 550 @ 2.00GHz > >> RAM: 1.00GB > >> System type: 32 bit o/s > >> > >> Using a data base of just over 4000 files imported via GEDCOM I ran 6 > >> or > so tests using both the "X" and Icon to back-up the DB, having made > changes > between each back-up. There was no Error 91. I appreciate that this is not > sufficient testing to be certain that I have no problem, so will continue > testing for a few days - but not for long as I don't wish to run two DBs! > >> > >> > >> Ron Ferguson > >> > >> _____________________________________________________________________ > >> > >> Now completely revised > >> http://www.fergys.co.uk > >> View the Grimshaw Family Tree at: > >> http://www.fergys.co.uk/Grimshaw/ > >> For The Fergusons of N.W. England See: > >> http://myweb.tiscali.co.uk/fergys/ > >> _____________________________________________________________________ > >> > >> > >> ---------------------------------------- > >>> From: [email protected] > >>> To: [email protected] > >>> Subject: RE: [LegacyUG] Error 91 > >>> Date: Mon, 12 Jan 2009 13:41:54 +0000 > >>> > >>> Hi Ron > >>> > >>> My machine runs Vista Business SP1 (32 bit). But the problem first > >>> arose > on > >>> my previous machine that was running XP. > >>> > >>> I've just gone into Legacy, went to do a "check/repair" and then > >>> backed > out > >>> to do a Backup first - got Error 91 straight away. Went back into > >>> Legacy > and > >>> did a successful backup. I don't think that the comments on multimedia > >>> backup can be relevant (unless it happens during the backup of > multimedia > >>> files) since this is two totally separate processes carried out - > basically > >>> just omitting the "do you want to backup multimedia files?" question > >>> in > >>> previous versions > >>> > >>> After doing a successful backup I then completed the check/repair. It > came > >>> up with 6 similar errors :- > >>> User ID ("") for the individual in RIN xxxx doesn't match the user ID > for > >>> the Alternate Name. Original: , Changed to: yyyyyyy > >>> These six people were a husband and wife, 3 of their 11 children and > >>> the > >>> wife of one of them. NONE of them had an Alternate Name, nor had they > ever > >>> had one. But they all have User Ids that I have entered. Also, I had > edited > >>> them all in the last few days as I had found some burial information > >>> and > >>> photos of graves. Repeated the check/repair twice more and got no more > error > >>> messages. While I was at it I did the other file maintenance options, > purge > >>> unused ... etc > >>> > >>> Then I tried another backup and got error 91. Back into Legacy and > >>> immediately did a backup and all was OK. > >>> > >>> > >>> Jack > >>> > >>> > >>> -----Original Message----- > >>> From: [email protected] [mailto:[email protected]] On > Behalf > >>> Of ronald ferguson > >>> Sent: 11 January 2009 11:57 > >>> To: [email protected] > >>> Subject: RE: [LegacyUG] Error 91 > >>> > >>> > >>> Ann et al, > >>> > >>> I have been reading through the back posts on this subject and from > >>> the > work > >>> which you and others have done it would seem that the problem which > >>> you > have > >>> is specific to Vista users _ I think I will install Legacy on my own > Vista > >>> machine and see what happens. It also seems that it is not related to > the > >>> repository for the back-up and furthermore the recommendations in the > Help > >>> File for Error 91 either do not apply or do not work with Vista. BTW > >>> the > >>> reference to IGI is not related to your problem as it only applies if > the > >>> error arose when using the IGI from within Legacy. > >>> > >>> I note Ken's response to this problem and can see his difficulty as it > does > >>> not affect all Vista users. It would be interesting to know if it > affects > >>> all versions of Vista - I have Home Basic and can look at that, we > >>> know > Ann > >>> has Vista Premium which does it affect? > >>> > >>> I appreciate that this is not a suggested resolution but maybe > re3sponses > >>> will help Ken to reproduce the problem. > >>> > >>> > >>> Ron Ferguson > >>> > >>> _____________________________________________________________________ > >>> > >>> Now completely revised > >>> http://www.fergys.co.uk > >>> View the Grimshaw Family Tree at: > >>> http://www.fergys.co.uk/Grimshaw/ > >>> For The Fergusons of N.W. England See: > >>> http://myweb.tiscali.co.uk/fergys/ > >>> _____________________________________________________________________ > >>> > >>> > >>> ---------------------------------------- > >>>> From: [email protected] > >>>> To: [email protected] > >>>> Subject: Re: [LegacyUG] Error 91 > >>>> Date: Sun, 11 Jan 2009 04:16:19 -0700 > >>>> > >>>> Jack, > >>>> > >>>> Thank you for taking the time to respond to my problem with Legacy. I > >>>> received your message last evening and I was too upset to be able to > >>> compose > >>>> a reply. Now 3:30am and will try to write something that makes sense. > It > >>>> really helps to know that I am not the only user that gets error 91. > >>>> I > >>> don't' > >>>> recall when was the first time I was the 'lucky recipient' of error > >>>> 91. > I > >>> do > >>>> recall since summer 2008 or perhaps before this on occasion I would > >>>> get > >>>> error 91, do the check repair and and no more error 91. > >>>> > >>>> I agree with you that the advice for error 91 are not helpful to > >>>> Vista > >>>> users. I did everything that the error 91 instructions said to do. I > >>>> do > >>> not > >>>> see what the IGI search at the top of the instruction list has to do > with > >>>> what you, I and many others have that get error 91. I have looked at > the > >>> IGI > >>>> but not thru Legacy I have my internet from my telephone company who > gets > >>> it > >>>> from MSN hence my browser is MSN. > >>>> > >>>> I also get the message when I back up to both my C hard drive and to > >>>> an > >>>> external Maxtor hard drive. Then using the flash drives I do a > >>>> restore > to > >>> a > >>>> different laptop that has Vista. > >>>> > >>>> What worries me is all my data being backed up??? I can do backup one > >>> right > >>>> after another and get different KB's. Another odd thing is yesterday > when > >>> I > >>>> did check repair I got the first message in years that I needed to > >>>> fix > and > >>>> incorrect repository. I looked at the source it referred me to and I > had > >>> not > >>>> modified it since October 18, 2008. I was surprised to see the > repository > >>>> was not longer there. I know it was there when I entered the source. > Could > >>>> error 91 be what caused the repository to be removed. Why no message > when > >>>> doing check/repair for two and a half months that there was a > >>>> problem. > >>>> > >>>> I also did the export to a new file, did the uninstall reinstall of > >>>> the > >>>> Legacy program. When doing the back up I did not have the multimedia > >>> ticked > >>>> as I do not have any multimedia. Yesterday evening my husband > >>>> suggested > >>> when > >>>> I get the back up message do I want to put the multimedia in the same > >>> folder > >>>> as the data to answer yes. After that no more error 91. Now I > >>>> speculate > >>> that > >>>> answering yes has nothing to do with no more error 91 that I like you > am > >>>> back to a period of no more 91 only to have it start again in a week > >>>> or > >>> so. > >>>> > >>>> Again, I thank you for your message it is a great relief to know I am > not > >>>> the only person with this problem. > >>>> > >>>> Ann > >>>> > >>>> > >>>> > >>>> ----- Original Message ----- > >>>> From: "Jack Earnshaw" > >>>> To: > >>>> Sent: Saturday, January 10, 2009 3:40 PM > >>>> Subject: RE: [LegacyUG] Error 91 > >>>> > >>>> > >>>>> Ann > >>>>> > >>>>> You aren't alone. I've had this problem for a couple of years i.e it > >>>>> started > >>>>> with V6. The suggestions on the Legacy web site aren't at all > >>>>> helpful > for > >>>>> Vista users since it makes no mention of Vista. I backup to a hard > drive > >>>>> and > >>>>> get this problem if I don't start the backup immediately after > starting > >>>>> the > >>>>> program. > >>>>> > >>>>> After exhausting the options offered by the web site you are left > >>>>> with > >>>>> "export to a new file". That worked for me for a few days, then the > >>>>> problem > >>>>> returned. I was really unhappy about the solution as I wasn't 100% > >>>>> convinced > >>>>> that ALL of my data would transfer. I don't think I've lost anything > and > >>>>> have kept all my backups, but I still get the error 91 problem quite > >>>>> regularly > >>>>> > >>>>> Jack > >>>>> > >>>>> -----Original Message----- > >>>>> From: [email protected] [mailto:[email protected]] On > >>> Behalf > >>>>> Of Ann Parsons > >>>>> Sent: 10 January 2009 20:20 > >>>>> To: [email protected] > >>>>> Subject: Re: [LegacyUG] Error 91 > >>>>> > >>>>> Ron, > >>>>> > >>>>> Yes I have always backed up to a flash drive. I will try backing up > >>>>> to > >>> the > >>>>> hard drive. I bought this Dell this past August and didn't use the > Acer > >>>>> anymore until I started having this error 91. Then I would take the > flash > >>>>> drive and restore on the Acer to see if it was a good back up. As > >>>>> far > as > >>> I > >>>>> can tell it looks ok on the Acer. I believe that I tried to back up > >>>>> on > >>> the > >>>>> same flash drive from the Acer and did not get error 91. I am not > >>>>> sure > >>>>> about > >>>>> > >>>>> that. I am getting very confused about what I have tried. > >>>>> > >>>>> As I understand the error 91 instructions it doesn't seem to mention > >>>>> Vista. > >>>>> I have not tried uninstalling and reinstalling or the export file > >>>>> per > >>>>> instruction #3. > >>>>> > >>>>> I found the Acer is a 32 bit machine. Some of the flash drives have > just > >>>>> one > >>>>> > >>>>> file, some have about ten. All are Legacy backups that I have done > >>>>> yesterday > >>>>> > >>>>> and today. > >>>>> > >>>>> I will try the uninstall - reinstall or the export now. > >>>>> > >>>>> Thank you for your patience and suggestions, I am quite upset about > this > >>>>> and > >>>>> > >>>>> it is good to know someone is trying to help me. I have used Legacy > since > >>>>> v. > >>>>> > >>>>> 2. On a lighter note even before Sherry was working for Millennia. > >>>>> We > had > >>>>> corresponded on the users group. I guess here is where I put Grin. I > am > >>>>> actually wringing my hands over this as this is years of work that I > am > >>>>> now > >>>>> too old to do over. > >>>>> > >>>>> Best regards, > >>>>> Ann > >>>>> > >>>>> > >>>>> > >>>>> ----- Original Message ----- > >>>>> From: "ronald ferguson" > >>>>> To: > >>>>> Sent: Saturday, January 10, 2009 12:09 PM > >>>>> Subject: RE: [LegacyUG] Error 91 > >>>>> > >>>>> > >>>>> > >>>>> Ann, > >>>>> > >>>>> Are you always backing up to a flash drive? What happens if you back > up > >>>>> normally ie. to the hard drive on your PC? It is, btw, usually > >>>>> easier > to > >>>>> concentrate on just one computer as having two can just make things > even > >>>>> more confusing! > >>>>> > >>>>> Since you are on Vista it seems ulikely that the problem is due to > >>>>> the > >>> jet > >>>>> engine. Have you tried uninstalling and reinstalling Legacy? The > >>>>> fact > >>> that > >>>>> you have the problem on 2 PCs doesn't imspire confidence that this > will > >>>>> work > >>>>> > >>>>> though. > >>>>> > >>>>> I'm afraid that I do not have a 64bit machine to test on. Just had a > >>>>> thought - how many files have you on the flash drive? > >>>>> > >>>>> Ron Ferguson > >>>>> > >>>>> ---------------------------------------- > >>>>>> From: [email protected] > >>>>>> To: [email protected] > >>>>>> Subject: Re: [LegacyUG] Error 91 > >>>>>> Date: Sat, 10 Jan 2009 11:19:58 -0700 > >>>>>> > >>>>>> > >>>>>> I turned off the computer and turned it back on. I then did back > >>>>>> up, > got > >>>>>> error 91 which always puts me out of the program. I went back in > >>>>>> did > >>>>>> check > >>>>>> repair, again put me out of program, went back in, did back up, > >>>>>> error > >>>>>> 91, > >>>>>> again put me out of the program, went back in did check repair, did > back > >>>>>> up, > >>>>>> error 91. I did this a total of 4 times. > >>>>>> I looked at the backup #1 is 7749 KB, #2 is 7737 KB, #3 is 7737, #4 > is > >>>>>> 7787. > >>>>>> > >>>>>> > >>>>>> > >>>>>> ----- Original Message ----- > >>>>>> From: "Wynthner" > >>>>>> To: > >>>>>> Sent: Saturday, January 10, 2009 10:32 AM > >>>>>> Subject: RE: [LegacyUG] Error 91 > >>>>>> > >>>>>> > >>>>>>> > >>>>>>> It really ought to be a cardinal rule for all computer users that > any > >>>>>>> PC > >>>>>>> should have a cold boot after any update. You'd be amazed at the > little > >>>>>>> problems it prevents. > >>>>>>> > >>>>>>> --- On Sat, 1/10/09, ronald ferguson wrote: > >>>>>>> > >>>>>>>> From: ronald ferguson > >>>>>>>> Subject: RE: [LegacyUG] Error 91 > >>>>>>>> To: [email protected] > >>>>>>>> Date: Saturday, January 10, 2009, 2:35 PM > >>>>>>>> Ann, > >>>>>>>> > >>>>>>>> Sometimes posts on LUG can be confusing. There is not a > >>>>>>>> problem with printing with version 7.0.0.86. However, with > >>>>>>>> some set-ups it would seem that after updating, Legacy does > >>>>>>>> not automatically recognise the printer. If so restart your > >>>>>>>> PC and reopen Legacy. > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> Ron Ferguson > >>>>>>>> > >>>>>>>> > _____________________________________________________________________ > >>>>>>>> > >>>>>>>> Now completely revised > >>>>>>>> http://www.fergys.co.uk > >>>>>>>> View the Grimshaw Family Tree at: > >>>>>>>> http://www.fergys.co.uk/Grimshaw/ > >>>>>>>> For The Fergusons of N.W. England See: > >>>>>>>> http://myweb.tiscali.co.uk/fergys/ > >>>>>>>> > _____________________________________________________________________ > >>>>>>>> > >>>>>>>> > >>>>>>>> ---------------------------------------- > >>>>>>>>> From: [email protected] > >>>>>>>>> To: [email protected] > >>>>>>>>> Subject: Re: [LegacyUG] Error 91 > >>>>>>>>> Date: Sat, 10 Jan 2009 07:08:29 -0700 > >>>>>>>>> > >>>>>>>>> Thanks Ron for trying to help me. The reason I did not > >>>>>>>> update to .86 is what > >>>>>>>>> I have read on LUG about printing problems. I will > >>>>>>>> update pronto!! > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> ----- Original Message ----- > >>>>>>>>> From: "ronald ferguson" > >>>>>>>>> To: > >>>>>>>>> Sent: Saturday, January 10, 2009 6:15 AM > >>>>>>>>> Subject: RE: [LegacyUG] Error 91 > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Ann, > >>>>>>>>> > >>>>>>>>> Why do you say the #1 does not apply to you, when you > >>>>>>>> are not running the > >>>>>>>>> latest version? > >>>>>>>>> > >>>>>>>>> I suggest that you update to the current version, > >>>>>>>> which you obviously know > >>>>>>>>> about, and then come back to us if the problem > >>>>>>>> persists. > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> Ron Ferguson > >>>>>>>>> > >>>>>>>>> > >>>>>>>> > _____________________________________________________________________ > >>>>>>>>> > >>>>>>>>> Now completely revised > >>>>>>>>> http://www.fergys.co.uk > >>>>>>>>> View the Grimshaw Family Tree at: > >>>>>>>>> http://www.fergys.co.uk/Grimshaw/ > >>>>>>>>> For The Fergusons of N.W. England See: > >>>>>>>>> http://myweb.tiscali.co.uk/fergys/ > >>>>>>>>> > >>>>>>>> > _____________________________________________________________________ > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> ---------------------------------------- > >>>>>>>>>> From: [email protected] > >>>>>>>>>> To: [email protected] > >>>>>>>>>> Subject: [LegacyUG] Error 91 > >>>>>>>>>> Date: Sat, 10 Jan 2009 05:45:37 -0700 > >>>>>>>>>> > >>>>>>>>>> Does someone know what causes error 91. I get this > >>>>>>>> when I back up my > >>>>>>>>>> Legacy > >>>>>>>>>> files. There doesn't seem to be a pattern to > >>>>>>>> this. Sometimes I get it, yet > >>>>>>>>>> the back up flash drive shows a good back up. I > >>>>>>>> reopen Legacy and do > >>>>>>>>>> backup > >>>>>>>>>> and do not get an error message. It does not seem > >>>>>>>> to be the flash drives > >>>>>>>>>> as > >>>>>>>>>> I have used eight different ones of various > >>>>>>>> brands. I printed out the > >>>>>>>>>> instructions for error 91 from the Legacy > >>>>>>>> homepage. > >>>>>>>>>> > >>>>>>>>>> #1 doesn't seem to apply to me as I am already > >>>>>>>> using Legacy 7.0.0.81 I > >>>>>>>>>> have > >>>>>>>>>> not went to update number .86 > >>>>>>>>>> > >>>>>>>>>> #2 I have done run file maintenance - check/repair > >>>>>>>> each time I get error > >>>>>>>>>> 91 > >>>>>>>>>> message. When I click no nothing happens the > >>>>>>>> screen I am not sure how to > >>>>>>>>>> describe it kind of flashes is best I can think of > >>>>>>>> to describe it. I then > >>>>>>>>>> click on quit and the program closes. I then check > >>>>>>>> my backup device and it > >>>>>>>>>> shows a back up has been added to it. If I go back > >>>>>>>> into the program and do > >>>>>>>>>> back up usually I do not get an error message. The > >>>>>>>> backup device shows a > >>>>>>>>>> back up has been added to it. This is on a Dell > >>>>>>>> laptop 1525 64 bit Vista > >>>>>>>>>> Home Premium. I took the flash drive and put my > >>>>>>>> data on an Acer laptop > >>>>>>>>>> Aspire I do not know if 32 or 64 bit using Vista > >>>>>>>> Home Premium. I open > >>>>>>>>>> Legacy > >>>>>>>>>> and the data looks ok. Without changing any data I > >>>>>>>> do backup and usually > >>>>>>>>>> get > >>>>>>>>>> error 91, I do check repair & do not get the > >>>>>>>> error message. Other times on > >>>>>>>>>> both the Dell & Acer I can backup without > >>>>>>>> getting and error message. There > >>>>>>>>>> does not seem to be a pattern to this. > >>>>>>>>>> > >>>>>>>>>> I have not tried Step 3. > >>>>>>>>>> > >>>>>>>>>> I would appreciate suggestions and advice on what > >>>>>>>> is the cause of error 91 > >>>>>>>>>> and what I can do to fix this problem. Please > >>>>>>>> don't comment on how dumb I > >>>>>>>>>> am, I already have been told this. I have no one > >>>>>>>> else to ask for help > >>>>>>>>>> other > >>>>>>>>>> than you folks or I would do so. Thank you for > >>>>>>>> taking the time to read > >>>>>>>>>> this. > >>>>>>>>>> > >>>>>>>>>> Ann Parsons > >>>>>>>>>> Alamogordo, New Mexico, USA > > > > > > > > ___________________________________________________________ > All new Yahoo! Mail "The new Interface is stunning in its simplicity and > ease of use." - PC Magazine > http://uk.docs.yahoo.com/nowyoucan.html > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > No virus found in this incoming message. > Checked by AVG - http://www.avg.com > Version: 8.0.176 / Virus Database: 270.10.6/1889 - Release Date: > 12/01/2009 > 20:18 > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
